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Fractional IT Manager
our common homeIT support role providing ongoing help desk and systems support for a globally distributed team. Ensuring smooth technical operations and effective management of organisational data and infrastructure.
About the role
Key responsibilities & impact- Provide ongoing IT and systems support services to Our Common Home
- Ensure smooth day-to-day technical operations and reliable systems maintenance
- Troubleshoot hardware, software and systems-related issues
- Maintain core organisational systems and platforms
- Monitor system performance and proactively identify operational risks or inefficiencies
- Assist with user access management and permissions across systems
- Support improvements to internal workflows and operational efficiency.
Requirements
What you’ll need- Experience with IT help desk and user support
- Knowledge of systems administration and maintenance
- Competency in data management and organisation
- Familiarity with IT security practices
- Proven operational and technical support skills
- Excellent problem-solving abilities
- Flexibility to adapt to changing priorities and needs.
Benefits
Comp & perks- Ongoing IT help desk and technical support services
- Maintenance and monitoring of organisational systems and digital infrastructure
- Support for onboarding/offboarding and user access management
- Data organisation, maintenance and related operational support
- Troubleshooting and resolution of technical issues across teams
- Recommendations for improvements to systems, workflows and IT practices where relevant
- Coordination with external IT vendors or providers where required.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
IT help deskuser supportsystems administrationsystems maintenancedata managementIT security practicesoperational supporttechnical support
Soft Skills
problem-solvingflexibilityadaptability