Patient Account Representative Lead – Pre-Visit Services, Authorizations

OU Health

Patient Account Representative Lead handling authorizations and referrals for OU Health. Overseeing patient processing and accounts receivable functions while managing a small team.

Posted 5/16/2026full-timeOklahoma City • Oklahoma • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Participate in patient processing and accounts receivable functions of the organization including billing, charge entry, collection, registration, scheduling, follow-up, coding, payment posting and credit balance resolution
Schedule and register patients
Review patient admitting records and extract relevant information
Contact agency representatives to verify type and extent of coverage
Perform preliminary review of source documents to determine that sufficient data are present for processing
Generate cash totals and enter charges
Balance monthly transactions and provide summaries to faculty and department administration
Collaborate with hospital patient accounting and records personnel to obtain patient demographic and billing information
Assist in resolving department problems with IDX billing
Initiate contact with patients and/or third party carriers if there is a delay in responding to statements or claims

Requirements

What you’ll need

Minimum of 5 years of experience in Medical Billing, Medical Collections, Medical Billing Systems (IDX or other billing system)
High School Diploma or GED
Proven ability to manage a team of professionals and lead a departmental function
Excellent verbal and written communication skills
Proficient with the use of Microsoft Office tools

Benefits

Comp & perks

PTO
401(k)
medical and dental plans
total rewards package

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Medical BillingMedical CollectionsBilling SystemsCharge EntryPayment PostingCodingCredit Balance ResolutionData ReviewCash Totals GenerationTransaction Balancing

Soft Skills

Team ManagementLeadershipVerbal CommunicationWritten CommunicationProblem Solving

Certifications

High School DiplomaGED