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Senior Patient Account Representative – Pre-Visit Services, Authorizations
OU HealthSenior Patient Account Representative managing pre-visit services/authorizations for OU Health. Responsible for patient scheduling, registration, insurance verifications, and billing operations.
About the role
Key responsibilities & impact- Patient scheduling
- Patient registration
- Review patient admitting records and extracts relevant information
- Records patient identification and demographic information in the computerized billing system
- Contacts agency representatives to verify type and extent of coverage
- Charge entry
- Performs preliminary review of source documents
- Transcribes and/or verifies data from source documents into the computer
- Balances batches by comparing batch proofs to source documents
- Works with all areas of the organization in getting any necessary documentation for patients, insurance carriers or other areas
- Completes processing of all inpatient and outpatient documents received daily
- Assists in resolving department problems with IDX billing
- Answers patient’s questions regarding statements, agency coverage, etc.
- Identifies patient accounts for collection action
Requirements
What you’ll need- High School Diploma or GED
- 3-5 years of experience in Medical Billing, Medical Collections, Medical Billing Systems (IDX or other billing system)
- Attention to detail
- Excellent verbal and written communication skills
- Proficient with the use of Microsoft Office tools
Benefits
Comp & perks- PTO
- 401(k)
- medical and dental plans
- comprehensive benefits package
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Medical BillingMedical CollectionsIDX Billing SystemCharge EntryData TranscriptionBatch BalancingPatient RegistrationPatient SchedulingDocument Processing
Soft Skills
Attention to DetailVerbal CommunicationWritten Communication
Certifications
High School DiplomaGED