Manager – Quality Improvement
OU Health
full-time
Posted on:
Location Type: Office
Location: Oklahoma City • Oklahoma • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Provides leadership for the development and implementation of a quality infrastructure to achieve quality objectives.
- Lead, develop, coach, and effectively manage the team of professionals to ensure deliverables and performance metrics are met.
- Develop team to accomplish results through training, development, performance management and recognition.
- Utilize performance and process improvement, project management and change management methodologies to support operational and clinical quality initiatives.
- Leverage the organization's analytic environment to help guide data driven decision making and inform quality improvement initiatives.
- Cultivate a safe healthcare environment by prompting safe practices, nurturing a just culture and improving processes that detect, mitigate, or prevent harm.
- Promotes a culture of continuous improvement through the coaching and mentorship guidance of best practices.
- Coach, mentor, and support process improvement teams to achieve nation-leading quality and patient safety performance.
- Lead teams/projects and utilizing quality improvement principles and methodologies.
- Establish strong team relationships building trust and open communication regarding quality and patient safety issues and results.
- Supports strategic goals and development of KPIs to contribute to the success of the organization.
- Collaborate and partner with leaders, providers, staff, Patient Safety, Performance Management and Innovation, and Operations to address quality and safety care issues.
- Communicate and network with key teams to develop process improvements in the quality and safety domains.
Requirements
- Bachelor’s Degree required in Healthcare or Business Administration, Nursing, Public Health or a related field.
- 3 to 5 years of progressive leadership experience required.
- Experience in quality management and performance improvement preferred.
- Lean Six Sigma Certification preferred or equivalent.
- Ability to effectively build and manage teams with multiple high priority deliverables and ability to effectively manage competing stakeholder priorities.
- Result-oriented change leader, effective business systems thinker with strong track record of improving quality outcomes.
- Thorough knowledge of hospital systems and processes.
- Knowledge of quality improvement principles and practices, patient safety concepts.
- Ability to analyze data and information to formulate improvement strategies for clinical care, quality, and outcomes.
- Strong written and verbal communication skills with ability to prepare and present reports.
Benefits
- PTO
- 401(k)
- Medical and dental plans
- Comprehensive benefits package
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
quality managementperformance improvementdata analysisproject managementchange managementquality improvement principlespatient safety conceptsKPI developmenthospital systems knowledgeprocess improvement
Soft skills
leadershipcoachingmentorshipteam managementcommunicationtrust buildingcollaborationresult-orientedbusiness systems thinkingnetworking
Certifications
Lean Six Sigma Certification