OU Education Services

Salesforce Developer

• Own Salesforce Architecture and Solution Design
• Own Salesforce technical architecture and solution design across major initiatives and releases
• Translate business capabilities and product requirements into scalable, secure, and supportable Salesforce solutions
• Define and maintain standards for data models, automation, security, customization, and development
• Determine when to use native Salesforce functionality, configuration, custom development, integration, or another platform
• Evaluate architectural options, constraints, risks, and tradeoffs before implementation
• Lead Salesforce Integration Design
• Own technical design for integrations into and out of Salesforce
• Define appropriate integration approaches using APIs, middleware, batch processing, event-driven patterns, and vendor-managed interfaces
• Ensure Salesforce integrations include appropriate monitoring, error handling, reconciliation, and recovery
• Maintain visibility into Salesforce dependencies across connected systems
• Protect Platform Quality and Maintainability
• Review solution designs, configurations, automations, custom development, and integration approaches
• Challenge requirements or recommendations that introduce unnecessary complexity, customization, or technical debt
• Establish technical standards for Salesforce environments, releases, deployments, and change management
• Maintain visibility into architectural decisions, platform risks, and technical debt
• Ensure Salesforce solutions remain understandable, supportable, and owned by OUES
• Contribute to architecture documentation, solution designs, integration inventories, decision logs, and implementation runbooks
• Guide Vendors and Delivery Teams
• Provide technical direction to Salesforce administrators, developers, vendors, and implementation partners
• Review vendor proposals, technical recommendations, and implementation deliverables
• Ensure external partners build against OUES architecture, standards, and long-term ownership needs
• Serve as the technical point of escalation for Salesforce architecture, platform design, and integrations involving Salesforce
• Support release readiness by validating technical dependencies, assumptions, environment needs, migration considerations, and implementation risks
• Partner Across the Enterprise
• Partner with Product Ownership to ensure technical solutions support business outcomes, roadmap priorities, and phased delivery
• Partner with Operations, Enrollment, and Marketing teams to understand workflows, business needs, and platform requirements and simplify Salesforce design where possible
• Partner with Data and IT teams on Salesforce integration with Microsoft Fabric, analytics, reporting, governance, and future AI capabilities
• Partner with PMO and delivery teams to identify technical dependencies, sequencing risks, and decisions requiring escalation.