Accounts Receivable Claims Specialist

Ottobock

Accounts Receivable Specialist for Ottobock, handling high volume claims and patient reimbursements. Connects with insurance payors and patients for outstanding balances and claims support.

Posted 5/22/2026full-timeRemote • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Process daily tasks assigned from the billing software system.
Enter and process data related to patient care and reimbursement.
Check to ensure all patient documents are on file and completed correctly.
Connect with insurance payors by telephone or online regarding non-payment or short payment on outstanding claims.
Respond to insurance payor correspondence.
Contact patients on outstanding balances, assist with payment plans and financial hardships.
Review and resolve denied claims and resubmit corrected claims to payors for reprocessing.
Work AR aging reports for payors and patients.
Review claims forms to primary, secondary, and tertiary insurance payors as needed.
Submit write-offs, adjustments, and refunds.
Ensure month-end billing deadlines are met.
Work accounts promptly to ensure claims are processed appropriately.
Provide exceptional customer service to all internal and external customers.
Review HCPC, modifiers, and ICD-10 codes for accuracy while keeping up with compliance and coverage criteria to update employees as needed.
Meets work standards by following productivity, quality, and customer service standards established by the company.
Complies with Corporate Compliance and HIPAA responsibilities.
Perform other duties and special projects as assigned.

Requirements

What you’ll need

Experience with HCPC, ICD-10 medical terminology, accounts receivable, insurance collections and payor requirements, or billing.
Ability to work quickly and accurately and pay attention to detail.
Proficient with Microsoft Office Software- Excel, Word and Outlook and databases.
Strong data entry skills.
Ability to work in a fast-paced, frequently changing environment.
Communicate clearly, both verbally and in writing, with clinical and non-clinical personnel, patients, and care givers in a professional and respectful manner.
Demonstrate organizational, analytical, and time management skills.
Dependable, reliable, and punctual.
High school diploma or equivalent qualification required.
Minimum 1 year of experience in medical billing and collections.
Minimum 1 year of experience in accounts receivable, claims, and insurance payor requirements.
Familiarity of Medicare and Medicaid preferred.
Knowledge of Orthotics, Prosthetics, and DME billing preferred.

Benefits

Comp & perks

Medical
Vision
Dental
Health savings accounts with employer contribution
Flexible spending account options
Company-paid life insurance policy
Paid time off
Company holidays
Floating holidays
100% company-paid short & long-term disability
401k match up to 3.5%

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

HCPCICD-10accounts receivableinsurance collectionsbillingdata entryMicrosoft OfficeExcelWordOutlook

Soft Skills

attention to detailcommunicationorganizational skillsanalytical skillstime managementdependabilityreliabilitypunctualitycustomer serviceadaptability

Certifications

high school diplomaequivalent qualification