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About the role
Key responsibilities & impact- Supports Production and Service leadership in achieving established goals, standards, and performance expectations.
- Assists with the development, tracking, and reporting of Production/Service metrics; escalates trends and issues to leadership.
- Supports continuous improvement initiatives by driving process analysis, documentation updates, and implementation of defined improvements.
- Maintains existing service and manufacturing processes to ensure stable Production/Service capabilities and conformance to quality and regulatory requirements.
- Assists with sustaining engineering activities for current product lines, including minor product or process changes related to function and quality.
- Creates and updates work instructions, visual aids, routers, and Bills of Materials (BOMs).
- Supports creation and execution of Engineering Change Orders (ECOs) and temporary deviations.
- Assists in the development and execution of basic test methods to validate processes and support troubleshooting.
- Provides hands on support for routine process issues; escalates complex problems as appropriate.
- Drives Lean and continuous improvement activities (i.e. efficiency gains, cross training, waste reduction, Poka-Yoke, pull systems, value stream maps, spaghetti diagrams, time studies, etc.).to improve efficiency, throughput, quality, and cost.
- Collaborates with cross functional teams (Production, Service, Quality, Engineering) to support daily operations.
- Continues professional development by staying informed of technical advances through training and on the job learning.
- Demonstrates Ottobock’s vision, guiding principles, and values in daily work.
- Performs other related duties as assigned.
Requirements
What you’ll need- Bachelor’s Degree in Technical Engineering or a related field.
- Minimum of 3 years of experience, preferably in manufacturing or after sales service environment.
- Exposure to a regulated manufacturing or medical device environment preferred.
- Moderate proficiency in Microsoft Office applications.
- Moderate proficiency in Power BI (i.e. creating dashboards, reports, charts, graphs, data visualization, etc.)
- Foundational knowledge of manufacturing and/or after sales service processes within a technical or regulated environment.
- Basic understanding of quality system principles, including documentation control, standard work, and change management.
- Ability to create, update, and maintain work instructions (written and graphically) in compliance with controlled documentation requirements.
- Ability to assist in developing basic test methods and performing required testing to troubleshoot processes and confirm process stability.
- Moderate understanding of lean manufacturing and continuous improvement principles, with the ability to drive improvement initiatives.
- Understanding of how production and service processes impact medical device performance, product quality, and end user outcomes.
- Strong organizational skills and attention to detail when working in regulated processes.
- Effective written and verbal communication skills suitable for cross functional collaboration.
- Ability to work effectively as part of a team in a fast-paced Production and Service environment.
- Self-motivated, engaged, and a quick learner.
- Demonstrated adaptability and willingness to learn new systems, equipment, and technical tools.
- Ability to confidently lead projects, group discussions, and speak in front of large groups.
Benefits
Comp & perks- Medical
- Vision
- Dental
- Health savings accounts with employer contribution
- Flexible spending account options
- Company-paid life insurance policy
- Paid time off
- Company holidays
- Floating holidays
- 100% company-paid short & long-term disability
- 401k match up to 3.5%
- Paid parental leave
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
process analysisdocumentation updatesEngineering Change Orders (ECOs)test methods developmenttroubleshootingLean manufacturingcontinuous improvementquality system principleswork instructions creationdata visualization
Soft Skills
organizational skillsattention to detaileffective communicationteam collaborationself-motivatedadaptabilityproject leadershipquick learnerengagementcross functional collaboration
Certifications
Bachelor’s Degree in Technical Engineeringrelated field degree
