Ottobock

CRM Manager, Salesforce

Ottobock

full-time

Posted on:

Location Type: Office

Location: Duderstadt • 🇩🇪 Germany

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Job Level

Mid-LevelSenior

Tech Stack

Cloud

About the role

  • Local administration of Salesforce Sales Cloud and Marketing Cloud, and support for local rollouts of Salesforce sprint releases
  • Planning, management and implementation of IT and CRM projects, particularly requirements management and creation of use cases
  • Preparation of project plans, status reports and decision documents
  • Training and support of key users in Sales and Marketing, including creation of training materials, guidelines and best practices
  • Conceptualization and distribution of the internal Marketing & Sales Technology newsletter
  • Establishment, maintenance and further development of a Marketing & Sales Technologies SharePoint

Requirements

  • Degree in Business Informatics, Business Administration, Marketing, IT or a comparable qualification
  • Several years of experience in CRM and Salesforce environments, with practical experience as a Salesforce Administrator / Power User
  • Strong knowledge of Salesforce Sales Cloud and Marketing Cloud
  • Experience in project management and requirements management for IT projects
  • Good knowledge of Microsoft 365 (especially SharePoint, Teams, Excel, PowerPoint); experience with SAP and/or Pimcore is desirable
  • Structured, independent and goal-oriented working style, with strong communication and facilitation skills
  • Analytical, solution-oriented thinking and technical understanding
  • Fluent German and very good English, both written and spoken
Benefits
  • A meaningful position in the medical technology sector, where you contribute to improving people’s mobility
  • Attractive remuneration plus Christmas and holiday bonuses
  • 30 days of annual leave
  • Pension benefits, including a company pension scheme and employer contributions to savings plans
  • Flexibility: flexible working hours and mobile working within Germany (subject to agreement with your manager)
  • Health & wellbeing: EGYM Wellpass, external counselling for private and professional concerns, and occupational medical services
  • Mobility: bicycle leasing (JobRad & Bikeleasing)
  • Discounts & perks: Corporate Benefits and offers from local partners
  • Onboarding & training: individualized onboarding during Ottobock Welcome Days and further training opportunities through the Ottobock Academy

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Salesforce Sales CloudSalesforce Marketing CloudCRM project managementrequirements managementuse case creationproject planningstatus reportingtraining material creationMicrosoft 365SAP
Soft skills
communication skillsfacilitation skillsanalytical thinkingsolution-oriented thinkingindependent working stylegoal-oriented working style