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Employee Benefits Client Manager
Ottawa Kent Insurance Agency IncClient Manager managing employee benefits for middle-market clients. Working closely with business owners and HR teams in a hybrid role at Jenison, Michigan.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing employee benefits, including fully insured and level funded plans, while ensuring compliance with regulations such as COBRA and ACA. Strong communication and project management skills are essential for developing renewal strategies and maintaining client relationships.
Highest-signal resume keywords
Employee Benefits ManagementFully Insured And Level Funded PlansProject ManagementMicrosoft Office ProficiencyActive Michigan Life & Health License
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalyticsReportingRenewal Strategy DevelopmentCompliance KnowledgeAncillary Benefits Knowledge
Soft Skills
Excellent CommunicationRelationship-BuildingStrong Project Management Abilities
Tools & Technologies
Agency Management Systems
Certifications & Qualifications
Active Michigan Life & Health License
Industry Keywords
COBRAACASection 125Cross Sell OpportunitiesAccount Rounding
About the role
Key responsibilities & impact- Serve as the primary day-to-day contact for an established book of business
- Manage new business and renewal marketing process
- Work with client development team to develop renewal strategies
- Prepare renewal presentations and employee communications
- Run reporting and data analytics
- Keep up to date with compliance and regulation
- Identify cross sell and account rounding opportunities
- Keep client information up to date in agency management systems
- Work with carriers to resolve service and claims issues
Requirements
What you’ll need- 5+ years of experience in employee benefits
- Strong understanding of fully insured and level funded plans
- Knowledge of ancillary benefits, COBRA, ACA, Section 125 and general compliance
- Excellent communication and relationship-building skills
- Strong project management abilities
- Proficiency in Microsoft Office
- Active Michigan Life & Health License