Otra

Customer Support

• Building a rapport with the clients is key to being successful.
• Connect with clients via phone/email/chat/and or social media to assist them with all their travel needs
• A big part of what we do is researching the best deals, customs, weather, activities they can add while there, and more.
• We teach you how to get all the info you need, to book any type of travel, whether it be cruise, resort, groups, or more.
• We book directly with the vendors, and you will need to learn what vendors are best to use for the location your clients want to go to.
• You will learn how to book air, resort, car rentals, Theme Park tickets, sporting events, cruises, show tickets, concerts, and more.
• Develop and maintain a knowledge base of the evolving products and services.
• The travel industry is always changing, and we offer trainings on new resorts and more so you can be more valuable to your clients.
• By providing outstanding customer service before, during, and after their vacation, that ensures happy repeat clients.
• By maintaining excellent client records, you will be able to assist repeat clients more easily.

Customer Service Representative