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Otis Elevator Co.

Account Manager

Otis Elevator Co.

Account Manager driving territory sales, margin growth, and maintenance renewals for Otis, the global elevator and escalator manufacturer. Managing customer relationships, CRM opportunities, forecasting, and repair-growth initiatives across assigned South Carolina and Georgia territories.

Posted 8/5/2026full-timeSavannah • South Carolina • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in outside sales and customer relationship management, with a focus on achieving sales objectives and enhancing customer satisfaction. Proficient in using CRM tools and Microsoft-based software to manage sales opportunities and forecasts.

Highest-signal resume keywords
Outside Sales ExperienceCustomer Relationship ManagementTechnical Sales ConsultingCRM Pipeline ManagementSales Forecasting

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Sales Objectives AchievementNeeds AssessmentAccount TargetingSales PlanningMargin Growth
Soft Skills
Strong Communication SkillsCustomer-Centric ApproachSelf-MotivatedTime ManagementOrganizational Skills
Tools & Technologies
Otis Sales ToolsCRM SoftwareMicrosoft-Based Software
Industry Keywords
Property ManagementHVAC SalesCustomer SatisfactionMaintenance AgreementsBusiness Development

About the role

Key responsibilities & impact
  • Prospect, build, and maintain customer relationships within the assigned territory
  • Achieve or exceed sales objectives
  • Serve as a technical sales consultant to customers
  • Drive territory sales and margin growth
  • Retain and renew current maintenance agreements by improving customer satisfaction through the MFA program
  • Manage and nurture account relationships to drive renewals and repair opportunities
  • Conduct sales planners and needs assessments to inform account targeting, installed-base expansion, and renewal efforts
  • Assist Operations with resolving customer concerns
  • Partner with the branch business development sales team to identify business development opportunities
  • Communicate competitive feedback and market dynamics internally
  • Use Otis sales tools to track opportunities, pipeline, and sales forecasts
  • Manage opportunities in the CRM pipeline and provide accurate forecasting

Requirements

What you’ll need
  • 2–4 years of experience in outside sales, or relevant experience in property management or HVAC sales
  • Ability to work in a highly team-oriented and dynamic environment
  • Strong written and verbal communication skills
  • Customer-centric approach with a strong desire to achieve customer satisfaction
  • Self-motivated and able to manage multiple simultaneous projects and responsibilities
  • Comfort working in a technical environment using Microsoft-based computer software
  • Strong leadership skills
  • Goal-oriented and self-motivated
  • Strong time management and organizational skills
  • Bachelor’s degree or equivalent work experience required

Benefits

Comp & perks
  • 401(k) plan with a generous company match
  • Automatic retirement contribution
  • Comprehensive medical, prescription drug, dental, and vision coverage for eligible employees and dependents
  • Three weeks of paid vacation
  • Paid company holidays
  • Paid sick leave
  • Employee assistance programs
  • Wellness incentive programs
  • Life insurance and disability coverage
  • Voluntary legal, pet, home, and auto insurance
  • Birth/adoption and parental leave benefits
  • Adoption assistance
  • Tuition reimbursement program
  • Service anniversary recognition
  • Spot performance bonus opportunities
  • Intensive training in technology, processes, and soft skills
  • Opportunities to exchange ideas with experienced colleagues
  • Opportunities, training, and resources for building leadership and capabilities
  • Employee Scholar Program sponsorship for degrees or certification programs