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Senior Director of Digital Forensics – Incident Response
Otis Elevator Co.Senior Director of Digital Forensics & Incident Response for Otis, overseeing global security operations and incident response. Leading teams to protect enterprise IT and OT environments from cyber threats.
Posted 7/9/2026full-timeFarmington • Connecticut • 🇺🇸 United StatesSenior💰 $198,000 - $250,000 per yearWebsite
Tech Stack
Tools & technologiesCloudCyber Security
About the role
Key responsibilities & impact- Lead and operate a 24x7x365 GSOC serving enterprise IT and OT environments
- Define and execute the GSOC strategy
- Establish and monitor Service Level Agreements (SLAs), Key Performance Indicators (KPIs), Key Risk Indicators (KRIs), and operational metrics
- Drive continuous improvement of advanced technologies (SIEM, SOAR, UEBA, XDR)
- Lead the global Digital Forensics and Incident Response (DFIR) program
- Define and execute a multi-year roadmap for incident response
- Build, mentor, and retain high-performing global teams across DFIR, DLP, and eDiscovery functions
- Act as a senior advisor to executive leadership during major cyber incidents
- Oversee the end-to-end incident response lifecycle
- Lead and continuously improve the GSOC
- Establish and test cyber incident response playbooks and tabletop exercises
- Lead advanced digital forensic investigations involving endpoints, cloud, identity systems, and network environments
- Ensure forensic readiness, evidence preservation, and chain-of-custody standards are maintained
- Partner with Legal, HR, and Compliance on internal investigations
- Oversee enterprise Data Loss Prevention (DLP) and insider risk programs
- Manage strategic relationships with Managed Security Service Providers (MSSPs) and digital forensics vendors
- Drive adoption and optimization of security technologies
Requirements
What you’ll need- Bachelor’s degree in Cybersecurity, Computer Science, Information Systems, or related field
- Relevant certifications strongly preferred: CISSP, CISM, or equivalent, GIAC (e.g., GCFA, GCIH) or forensic certifications
- 15+ years of progressive experience in cybersecurity within a large, global enterprise environment
- Proven experience building and leading a GSOC and incident response program
- Deep expertise in Incident Response (IR) & Cyber Crisis Management, Digital Forensics & Investigations, DLP & Insider Risk, and eDiscovery processes and technologies
- Experience managing and governing MSSPs
- Strong track record defining and managing SLAs, KPIs, and KRIs
- Strong hands-on or leadership familiarity with Microsoft 365 / Microsoft Security ecosystem (Defender, Purview, Sentinel), EDR/XDR platforms, and digital forensics tools and methodologies
- Cloud security experience (especially SaaS and hybrid environments)
- Exceptional leadership, team-building, and mentoring capabilities
- Executive-level communication skills with the ability to translate technical issues into business risk
- Ability to influence cross-functional stakeholders including Legal, Compliance, Privacy, and IT
Benefits
Comp & perks- 401(k) plan with a generous company match and an automatic retirement contribution
- Comprehensive medical, prescription drug, dental, and vision coverage
- Three weeks of paid vacation, along with paid company holidays
- Paid sick leave, employee assistance, and wellness incentive programs
- Life insurance and disability coverage
- Voluntary benefits, including options for legal, pet, home, and auto insurance
- Generous birth/adoption and parental leave benefits, as well as adoption assistance
- Tuition reimbursement program
- Spot performance bonus opportunities
ATS Keywords
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Hard Skills & Tools
Incident ResponseDigital ForensicsData Loss PreventionCyber Crisis ManagementCloud SecurityService Level Agreements (SLAs)Key Performance Indicators (KPIs)Key Risk Indicators (KRIs)Advanced Security TechnologiesEDiscovery Processes
Soft Skills
LeadershipTeam-BuildingMentoringExecutive CommunicationInfluencing Stakeholders
Certifications
CISSPCISMGIACGCFAGCIH