Senior Manager, Commercial Learning – Americas

Otis Elevator Co.

Senior Manager of Commercial Learning responsible for executing strategic learning solutions at Otis in the Americas.

Posted 5/1/2026full-timeRemote • Florida • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Consult with sales and business leaders to identify performance gaps and determine which challenges can be addressed through capability building, skill development, or targeted learning interventions
Execute against the current portfolio of learning priorities , which may include digital learning pathways, virtual instructor‑led sessions, live in‑person learning experiences, as well as coaching and on-the-job support
Partner with vendors and cross‑functional internal teams (e.g., HR, Product, Marketing, Sales Operations. Change, L&D) to design, build, and deploy world‑class sales learning solutions
Govern learning priorities and drives decisions across OUs , ensuring alignment to global standards while adapting approaches for regional context and business needs
Track and report program performance to senior leaders, including learner engagement, adoption metrics, and indicators of business impact
Support ongoing updates and enhancements to learning content based on feedback, performance data, and evolving business priorities

Requirements

What you’ll need

A/BS in Adult Learning, Business, Human Resources, or a related field is required
Ability to travel up to 15% as needed
Deep consultative skills
Deep understanding of adult learning theory, instructional design principles, and/or modern learning methodologies including Digital and eLearning, Microlearning, simulations, On‑the‑job tools and performance support, Live and Virtual instructor‑led training
Ability to partner with SMEs to translate raw or technical content into meaningful, scalable learning experiences
Experience collaborating with external vendors and internal cross functional teams to design and deliver high‑quality learning programs
Strong data literacy with the ability to evaluate learning metrics, interpret performance trends, and analyze indicators of business impact
Proven ability to influence across functions and levels in a matrixed global organization

Benefits

Comp & perks

Employee Scholar Program
Opportunities for training and resources

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

adult learning theoryinstructional design principlesdigital learningeLearningmicrolearningsimulationson-the-job toolsperformance supportlive instructor-led trainingvirtual instructor-led training

Soft Skills

consultative skillscollaborationinfluencedata literacyperformance analysiscommunicationadaptabilityproblem-solvingstakeholder engagementcross-functional teamwork

Certifications

A/BS in Adult LearningA/BS in BusinessA/BS in Human Resources