Otis Elevator Co.

Senior Supervisor, Sales Development

Otis Elevator Co.

full-time

Posted on:

Location Type: Remote

Location: Florida • United States

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Job Level

Senior

About the role

  • Lead the strategy, performance, and development of the Sales Development Representative (SDR) team
  • Optimize lead qualification processes, improve conversion rates, and ensure alignment between Marketing and Sales
  • Drive operational excellence and ensure transparency and accountability throughout the lead lifecycle
  • Foster a culture of accountability, collaboration, and continuous learning

Requirements

  • Lead, coach, and develop a team of SDRs to achieve individual and team KPIs
  • Conduct regular coaching sessions focused on call quality, objection handling, messaging refinement, and pipeline contribution
  • Design and refine lead qualification criteria, outreach strategies, and handoff processes
  • Track, analyze, and report on SDR performance, pipeline contribution, conversion rates, and outreach activity
  • Identify opportunities to streamline SDR workflows through automation, CRM optimization, and updated outreach tactics
Benefits
  • Opportunities, training, and resources to build leadership and capabilities
  • Employee Scholar Program sponsoring colleagues to pursue degrees or certification programs
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
lead qualificationconversion ratespipeline contributioncoachingoutreach strategiesperformance analysisCRM optimizationautomationmessaging refinementobjection handling
Soft Skills
leadershipcollaborationaccountabilitycoachingcommunicationstrategic thinkingcontinuous learningoperational excellencetransparencyteam development