Senior Manager, Field Engineering
Otis Elevator Co.
full-time
Posted on:
Location Type: Remote
Location: Remote • North Carolina • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Troubleshooting malfunctioning equipment and determining corrective actions
- Providing training on all types of equipment
- Designing and delivering field education classes
- Ensuring quality of all service work, new installations, and modernization
- Consulting with engineering personnel on equipment issues and suggesting changes
- Interacting with customers to explain technical problems
- Leading and influencing team members and customers through challenging situations
Requirements
- 5+ years relevant technical elevator experience required
- Ability to work in a highly team-oriented and dynamic environment
- Strong written and verbal communication skills
- Self-motivated and able to manage many simultaneous projects
- Strong leadership skills, goal-orientated, strong time management and organizational skills
- Working knowledge of Otis and non-Otis software, as well as preferred experience with current and vintage Otis and non-Otis products
Benefits
- Opportunities for training and development
- Supportive environment
- Employee Scholar Program
- Opportunities to work alongside experienced professionals
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
troubleshootingequipment trainingfield education designservice quality assuranceconsultation with engineeringtechnical problem explanationproject management
Soft skills
team-orientedwritten communicationverbal communicationself-motivatedleadershipgoal-orientedtime managementorganizational skills