Ostro

Product Designer

• Define & Execute the Design Vision - Spearhead the company’s overall design direction—merging user experience principles with captivating visual design to create cohesive, on-brand products.
• Build & Maintain a Figma Design System - Develop and continually refine a scalable design system in Figma, ensuring visual consistency and efficient implementation across all product components.
• Champion Design Best Practices - Establish and uphold UX/UI standards, guiding the core SaaS product’s interface and user flows to deliver high-quality, user-centric solutions.
• Collaborate Cross-Functionally - Partner with product managers, engineers, and other stakeholders to translate business objectives into intuitive designs, from wireframes to high-fidelity mockups.
• Lead User Research & Validation - Plan and conduct user interviews, usability tests, and feedback sessions, leveraging insights to refine both the experience and visual appeal of all features.

Lead Product Designer

Project Manager

• Own the launch / implementation of our software onto a client website.
• Coordinate with different stakeholders at Ostro and the client.
• Carry forth individual-level contributions including configuring the software.
• Submissions to the client’s regulatory committee.
• Conduct quality assurance testing prior to release.
• Build detailed project plans and hold various internal and external teams accountable for dates and deliverables.
• Collect, analyze and present data sets supporting project goals and initiatives.
• Manage and highlight risk and deploying mitigation techniques.
• Set and maintain appropriate expectations, and provide operational support.

Customer Success Manager

• You will have expert experience in client services.
• You will excel at articulating our client’s brand vision and objectives to our internal teams while maintaining responsibility for all client relationships.
• You will work relentlessly to identify opportunities to bring value to our client’s businesses.
• You bring a proactive & strategic approach to the development of the account plan for each client.
• You’re able to articulate the client's strategy to internal organizations to influence the product roadmap.
• You will manage tight deadlines and exceed client expectations with attention to detail and flawless execution.
• You also have the ability to handle large scope execution and support for our clients' budgets.

Lead Product Designer

Project Manager

Senior Manager, Customer Success