System Administrator, Nearshore Preferred
OSR Manage
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $2,500 - $2,800 per month
Job Level
Mid-LevelSenior
Tech Stack
DNSRPA
About the role
- Manage internal technology systems including RMM, PSA, EDR, SIEM, DNS filtering, ITDR, application whitelisting, and RPA platforms
- Develop, optimize, and document automation workflows to improve operational efficiency
- Serve as the technical escalation point for Level 1 and Level 2 support teams
- Execute IT projects within timelines and budgets, coordinating across teams
- Maintain robust security posture across all internal and client-facing systems
- Mentor junior team members and provide guidance on best practices
- Report on technical metrics, project progress, and system performance to leadership
Requirements
- 3–5 years of hands-on experience in a Managed Service Provider (MSP) environment
- Strong expertise in RMM and PSA platforms, enterprise security tools, and automation platforms
- Excellent communication skills for explaining technical concepts to non-technical stakeholders
- Proven project management skills and ability to meet deadlines
- Self-motivated, detail-oriented, and committed to thorough documentation
- Willingness to learn and adopt new tools, particularly RPA and AI-based automation
Benefits
- Fully remote position with a U.S.-based team
- Competitive monthly pay with opportunities for career growth
- Be part of a rapidly scaling MSP with plans to 10x the business in 5 years
- Work on AI-powered automation and innovative IT solutions
- Supportive and growth-oriented work culture with direct access to leadership
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
automation workflowsproject managementsecurity posturetechnical metricssystem performance
Soft skills
communication skillsmentoringself-motivateddetail-orientedcommitment to documentation