Osmind

People Operations

• Be the steady HR business partner in the moments that matter: coach managers through performance and team dynamics, navigate employee relations with care, and handle sensitive issues with consistency and sound judgment
• Partner with the CEO to navigate unprecedented company growth: help us scale Osmind in a sustainable manner that preserves our culture. Find ways to drive workforce efficiency, such as designing an industry-best program to upskill our employee base and drive positive cultural change around AI adoption
• Lead workforce planning and hiring discipline alongside leadership team and managers: maintain headcount plans and scenarios to drive a scalable hiring strategy that holds the bar high while balancing budget, business need, and urgency
• Serve as an internal “emcee”, culture carrier, and steward of employee experience: partner with the CEO and leaders to shape and support key internal moments—bringing a clear, high-energy voice to energize and motivate our employee base. Build cultural programs that maintain our track record of strong employee retention
• Run high-trust people programs end-to-end: deliver people initiatives ranging from performance cycles, offsite get-togethers, to benefits renewals. Ensure the initiatives are clear, fair, and lightweight so managers and teams know what “good” looks like
• Ensure operational excellence and compliance: keep payroll, benefits/leave, and policies accurate and on time; own QA and escalation paths with vendors/legal
• Lead recruiting operations and employee experience through the People team: manage our in-house recruiter, holding yourself accountable for talent outcomes. When times are busy, step in as talent partner for select roles, owning full-cycle recruiting: from sourcing, to recruiter screens, offer issuance, to overall pipeline movement
• Own the SF in-office experience (2 days/week): run office operations and logistics so in-person time is consistent, productive, and genuinely worth showing up for

Director – People