IT Field Service Engineer

OSIS

IT Field Service Engineer providing advanced IT support across multiple healthcare locations in the United States. Requires travel and strong technical skills for user support and infrastructure management.

Posted 4/16/2026full-timeRemote • Arizona, Oregon, Texas, Utah, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $30 - $45 per hourWebsite

Tech Stack

Tools & technologies

CloudFirewallsTCP/IP

About the role

Key responsibilities & impact

Provide advanced support for Windows desktops and laptops, including hardware, OS, and application troubleshooting
Support end‑user computing environments and associated applications
Manage and support on‑premise infrastructure, including Active Directory, user access, Group Policy, domain controllers, servers, networking, and security features
Install, configure, and support third‑party software applications
Utilize remote monitoring and troubleshooting tools to resolve issues efficiently
Create, manage, and deploy workstation images using enterprise imaging tools
Leverage Windows PowerShell for task automation and configuration management
Install, monitor, and remediate antivirus and anti‑malware solutions
Troubleshoot basic networking issues, including TCP/IP, firewalls, routing, and VPN connectivity
Support cloud and hybrid environments
Document configurations, procedures, and resolutions
Deliver excellent customer service while managing multiple priorities effectively

Requirements

What you’ll need

3–5 years of experience supporting Windows workstation environments
Strong knowledge of: Windows Active Directory, Group Policy, and Domain Controllers
Remote troubleshooting tools and techniques
Antivirus and anti-malware solutions and remediation
PowerShell scripting and basic task automation
Networking fundamentals (TCP/IP, firewalls, routing, VPN clients)
Imaging and deployment tools (e.g., Desktop Central, PDQ, or similar)
Cloud and hybrid IT environments
Excellent troubleshooting, analytical, time-management, and customer service skills
Strong verbal and written communication abilities.

Benefits

Comp & perks

Telecommuting available on an as-needed basis
Must maintain reliable home internet: Cable or Fiber connection
Minimum 20 Mbps download / 5 Mbps upload
Opportunity for overtime pay

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Windows desktop supportWindows laptop supportActive DirectoryGroup PolicyDomain ControllersPowerShell scriptingTCP/IPfirewallsroutingVPN connectivity

Soft Skills

troubleshootinganalytical skillstime-managementcustomer serviceverbal communicationwritten communication