System Analyst II – NOC

OSC Global

Technical support specialist for the Hanford Local Area Network (HLAN) and critical infrastructure. Analyzing and troubleshooting network and server issues to meet service level agreements.

Posted 7/30/2026full-timeRichland • Washington • 🇺🇸 United StatesJuniorMid-Level💰 $63,601 - $117,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in technical support for network and server systems, with a strong focus on troubleshooting, incident handling, and disaster recovery processes. Proficient in using monitoring tools and managing production control tasks to ensure compliance with service level agreements.

Highest-signal resume keywords

Network Monitoring ToolsApplication Monitoring ToolsServer Monitoring ToolsControl-M ApplicationIT Certifications

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical SupportTroubleshootingIncident HandlingDisaster RecoveryProduction ControlBatch ProcessingIT Infrastructure DiagnosisService Level AgreementsCyber Security SupportTicketing System Experience

Tools & Technologies

Control-M ApplicationIncident Management SystemNetwork Monitoring ToolsApplication Monitoring ToolsServer Monitoring Tools

Certifications & Qualifications

IT Certifications

Industry Keywords

Hanford Local Area NetworkDisaster Recovery/Continuity of OperationsReal ID ActDepartment of Energy Access Badge

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Responsible for the technical support of the Hanford Accreditation Boundary referred to as the Hanford Local Area Network (HLAN)
Analyze and troubleshoot network, servers, and application issues to resolve and meet Service Level Agreements (SLA)
Perform Production Control job batch processing duties using Control-M Application
Identify IT Infrastructure systems problems, conduct diagnosis and document resolution details
Provide Cyber Security incident handling support
Support Disaster Recovery/Continuity of Operations (DR/COOP) exercises, testing and live incidents per procedures and policies

Requirements

What you’ll need

BA/BS degree in Information Technology or equivalent combination of education and 2 years of relevant work experience
Ability to pass a background and drug screening
Must have identification compliant with the Real ID Act at time of hire
Must be able to obtain Department of Energy access badge
Ability to work shift work in a 24/7/365 environment
Strong understanding of Network, Application, or Server Monitoring Tools
Experience working with incident or ticketing system
IT Certifications

Benefits

Comp & perks

paid holidays
paid time off
401k with employer match
dental
vision
health insurance plans through the Federal Employee Health Benefits (FEHB) program
life and disability benefits