Osaka Gas USA

HR Manager

Osaka Gas USA

full-time

Posted on:

Location Type: Hybrid

Location: Houston • Texas • United States

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Job Level

SeniorLead

About the role

  • Serve as a primary HR advisor to managers on employee relations, performance management, corrective actions, and organizational issues.
  • Coach managers on people management practices, decision-making, and communication to ensure consistency and compliance.
  • Support organizational changes, role clarifications, and workforce planning in alignment with business needs.
  • Act as an escalation point for complex or sensitive employee issues by organizing facts, identifying risks, and escalating to the VP, Human Resources for alignment and direction as appropriate.
  • Own and manage the full-cycle talent acquisition process end to end, from workforce planning and requisition intake through sourcing, interviewing, offer, and onboarding coordination.
  • Partner closely with hiring managers to define hiring needs, priorities, and timelines, ensuring a consistent and effective candidate experience.
  • Operate and manage the ATS, including requisition setup, candidate tracking, interview workflows, documentation, and reporting.
  • Coordinate and schedule interviews, including communication with candidates, interviewers, and external partners, ensuring a smooth and timely process.
  • Manage and oversee external recruiters and vendors as needed, ensuring quality, efficiency, and cost effectiveness.
  • Provide guidance on job design, job leveling, compensation alignment, and offer decisions in partnership with leadership.
  • Ensure compliance with applicable employment regulations and internal standards throughout the recruiting and hiring process.
  • Lead and manage employee relations matters, including investigations, disciplinary actions, and terminations, in alignment with company policy and applicable employment laws.
  • Assess employee relations risks, gather and organize relevant facts, and develop recommended options, escalating complex, high-risk, or sensitive matters to the VP, Human Resources for alignment and decision-making.
  • Serve as an internal escalation point for employee relations issues, with responsibility for issue triage, documentation, and preparation of decision frameworks.
  • Ensure consistent application and interpretation of HR policies and practices across the organization.
  • Partner with legal counsel and external advisors in coordination with, and under the direction of, the VP of Human Resources, particularly in matters involving expatriate employees, multi-jurisdictional considerations, or elevated legal risk.
  • Support the development, interpretation, and communication of HR policies and procedures.
  • Collaborate with HR Operations (Payroll, Benefits, HRIS) to ensure alignment between policy, process, and execution.
  • Participate in cross-functional initiatives, including organizational development, employee experience, and HR transformation projects.
  • Contribute to HR reporting, documentation standards, and continuous improvement initiatives.
  • Coordinate the annual Employee Handbook update cycle, including preparation of draft revisions based on policy changes, regulatory updates, and internal communications issued during the year.
  • Consolidate and organize updates in collaboration with VP HR and legal counsel, ensuring consistency with approved policies and regulatory requirements.
  • Manage the annual handbook release timeline, including preparation for employee communication and acknowledgment, with a target release date (e.g., July 1).
  • Support employee-facing communications related to handbook updates, ensuring clarity and accessibility of information.
  • Provide backup support for HR Generalist operational functions (payroll, benefits, HRIS administration) during absence, system transition, or critical business periods to ensure continuity and risk mitigation.
  • Maintain sufficient working knowledge of core HR operational processes to validate accuracy and compliance when required.

Requirements

  • Bachelor’s degree in Human Resources, Business Administration, or a related field required.
  • Master’s degree preferred.
  • SHRM-CP / SHRM-SCP, PHR, or SPHR preferred.
  • Minimum 7–10 years of progressive HR experience, including employee relations and manager advisory roles.
  • Experience supporting a multinational and multicultural workforce, including partnership with a global headquarters and local operations.
  • Experience working in a multi-state and/or multi-cultural organization.
  • Demonstrated ability to manage sensitive employee issues and provide sound judgment under pressure.
  • Experience partnering with leadership in a business-facing HR role.
  • Strong knowledge of U.S. employment laws and HR best practices.
  • Demonstrated ability to navigate cross-cultural stakeholder expectations and translate HR intent into practical, compliant local execution.
  • Strong written and verbal communication skills in English; ability to produce clear HR documentation and employee communications.
  • Excellent interpersonal, coaching, and conflict resolution skills.
  • Ability to balance business priorities with compliance and risk management.
  • Strong judgment, discretion, and integrity.
  • Clear and effective communication skills, both written and verbal.
  • Ability to work independently while collaborating closely with HR and business stakeholders.
Benefits
  • A benefits summary can be found by clicking on the Osaka Gas USA Benefits Overview.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
employee relationsperformance managementcorrective actionstalent acquisitionworkforce planningjob designjob levelingcomplianceHR policiesHR reporting
Soft Skills
coachingdecision-makingcommunicationinterpersonal skillsconflict resolutionjudgmentdiscretionintegritycollaborationadaptability
Certifications
SHRM-CPSHRM-SCPPHRSPHR