Operations Processing Supervisor – Transition

Osaic

Supervisor of Ops Processing overseeing a team transitioning new Financial Professionals at Osaic. Focus on quality service and operational excellence in supporting financial advisors.

Posted 5/22/2026full-timeAtlanta • Arizona, Florida, Minnesota, New York • 🇺🇸 United StatesMid-LevelSenior💰 $60,000 - $68,000 per yearWebsite

About the role

Key responsibilities & impact

Lead a team of Operations Processing Specialists that will transition the business of new Osaic Financial Professionals.
Set team goals, establish vision and take action to achieve goals.
Effectively coach, in a diversity of ways, to drive team results for advisor satisfaction, service, quality, and productivity aligned to department objectives
Provide timely coaching, training, and total performance management
Have a keen focus on employee engagement while balancing productivity
Develop and maintain internal relationships
Identify and take responsibility for addressing operational and organizational challenges that impact the team
Effectively adopt changing business needs and guide employees through shifting priorities
Actively seek opportunities to expand own sphere of influence through networking, knowledge sharing, and collaboration

Requirements

What you’ll need

Minimum 5 years support experience or relevant experience with other firms
Extensive experience and comfort level with engaging and supporting the needs of high producing Financial Professionals
Exceptional oral and written communication skills with a strong attention to detail
Ability to display relentless poise in a fast/high pressure and demanding environment with a heightened level of advisor dedication
Outstanding professional presence and positive customer service attitude
Working knowledge of Margin Calls, Cash Dues, Reorganization inquiries, restricted stock, and pending papers transactions
Strong interaction with clearing firms and external vendors on routine brokerage and non-brokerage account platform
Successful track record of customer-centric decision making
Excellent organizational skills, with the ability to handle multiple tasks
At least 2 years management experience required with demonstrated ability to develop people, at different performance levels, via established performance objectives, regular feedback, and appropriate recognition
Bachelor's degree in business, Finance or related field is preferred
CRM experience / Salesforce experience.
Completion of FINRA SIE exam.
FINRA Series 7 license, other FINRA licenses.

Benefits

Comp & perks

health, vision, dental insurance
401k
paid time away
volunteer days
annual performance-based bonus

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Margin CallsCash DuesReorganization inquiriesrestricted stockpending papers transactionscustomer-centric decision makingperformance managementcoachingtrainingorganizational skills

Soft Skills

team leadershipemployee engagementcommunication skillsattention to detailpoise under pressurecustomer service attitudeorganizational skillsnetworkingcollaborationadaptability

Certifications

FINRA SIE examFINRA Series 7 license