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Property & Legal Operations Manager, Bilingual French – English
OSA Outsourcing AdvantageProperty & Legal Operations Manager in the outsourcing industry focused on legal processes and property operations. Ensuring timely lease renewals, rent collection, and court readiness for legal matters.
About the role
Key responsibilities & impact- - **Immediate Court File Readiness:**
- - As soon as a legal file is opened, you must prepare the **entire evidence folder immediately**.
- - All documents, proof of service, and lease copies must be organized and "court-ready" the moment the case starts—**do not wait for the court date.**
- - **Proactive Lease Renewals:**
- - Monitor lease expirations daily.
- - Prepare and send out renewal notices **at least 5 months** before the end date to ensure zero missed deadlines.
- - **Strict Rent Collection:**
- - Monitor building software daily.
- - On the 2nd of the month, send firm reminders via text and email.
- - Maintain a clear "paper trail" of all communications for legal proof.
- - **Legal & Bailiff Coordination:**
- - File cases with the court for non-payment or lease violations.
- - Manage the bailiff (huissier) process and keep a detailed log of what was sent and when it was served.
- - **Vacancy Management:**
- - Maintain a real-time **Google Sheet** of vacant units and upcoming move-outs.
- - Immediately respond to tenants trying to break leases, making it clear they remain **fully responsible** for the contract.
Requirements
What you’ll need- - **Bilingualism:** The candidate must be fluent in both English and French (mandatory for legal filings).
- - **Strong Organizational Skills (“Top-of-Mind” Organization):** Able to independently manage both their own calendar and the court’s calendar without requiring reminders.
- - **Professional & Firm Communication:** Capable of handling difficult conversations with tenants while maintaining a professional, firm, and composed approach.
- - **Proactive Mindset:** Anticipates potential issues in advance and takes initiative to prepare solutions (e.g., planning ahead for vacancies or operational needs).
- Preferred Qualifications:
- - Experience in property management or legal operations within a real estate environment
Benefits
Comp & perks- - Opportunity to work on diverse and exciting projects.
- - Supportive and collaborative work environment.
- - Weekly payments.
- - Weekly Incentives based on performance
- - Weekends off.
- - Hiring Bonus
- - Growth Opportunities
- - Referral Bonus
- - National holidays pay double the hourly rate
- - **US Holidays Off when applicable**
- - **Best work environment in Santiago**
- - **Morning shift available.**
- - **Back-office positions**
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
court file readinessevidence folder preparationlease renewal preparationrent collectionlegal coordinationbailiff managementvacancy managementcommunication documentationcalendar managementproperty management
Soft Skills
bilingualismstrong organizational skillsprofessional communicationfirm communicationproactive mindset