Escrow Support Specialist – Setup for Pre-Closing

OS National, LLC

Providing support for escrow processes including data management for real estate purchases and refinances. Collaborating with Escrow teams and utilizing internal systems effectively.

Posted 5/8/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Responsible for timely and accurate support of the escrow process including, but not limited to, ordering, tracking, receiving, reviewing, and inputting data related to payoffs, taxes, assessments, HOAs, water, sewer, and other items for the purchase and refinance of real estate.
Participates in learning and development activities to expand knowledge base.
Review action lists and/or reports to prioritize work
Order or source required data (HOAs, payoffs, utilities, taxes, assessments, etc.)
Enter amounts, paid-through dates, and other required data points for each item
Add payoff and HOA information to the prelim/title commitment as it becomes available
Follow up with third parties for items not received by the due date and reorder expired items
Follow up with Pre-Closer/Escrow Assistant or Escrow Officer on information sheets and missing data
Communicate with Escrow teams on file issues and needed corrections
Use internal systems (ResWare, Outlook, shared inboxes, spreadsheets/reports) to manage daily work
Other related duties as assigned or requested

Requirements

What you’ll need

High school diploma or GED required
Bachelor’s degree preferred but not required
Experience in a high-volume customer service, financial services, mortgage, or title/escrow environment preferred
Experience using technology and multiple applications to manage work is a plus

Benefits

Comp & perks

Medical, dental, and vision insurance health benefits
Competitive compensation
Benefits effective on 1st day of employment
Volunteer time off and much more!

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

communicationprioritizationcustomer servicedata entryfollow-up

Certifications

high school diplomaGED