Orthofix

Director of Insurance Administration

Orthofix

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

Lead

About the role

  • Lead the strategic design and continuous improvement of OTC processes to support revenue integrity and business scalability
  • Develop and implement standardized best practices across sales entities to reduce friction and improve order accuracy
  • Drive automation and digital transformation initiatives within order processing to enhance efficiency and reduce cycle times
  • Serve as the primary liaison between Sales (RVPs), OTC, AR, and Payer Development to ensure alignment and transparency
  • Facilitate strategic onboarding of new sales entities and acquisitions, ensuring seamless integration into OTC workflows
  • Partner with Finance and Compliance to ensure order processing supports timely and accurate revenue recognition
  • Oversee reversal management and AOB processes, removing administrative burden from field leadership
  • Establish KPIs and dashboards to monitor OTC performance and identify areas for improvement

Requirements

  • Proven experience leading order processing, OTC, or revenue operations in a complex, matrixed organization
  • Strong strategic thinking, leadership, and problem-solving capabilities
  • Exceptional communication and stakeholder management skills across all organizational levels
  • Ability to manage confidential information and navigate sensitive business scenarios with discretion
  • Bachelor’s degree required; advanced degree or equivalent experience preferred
Benefits
  • Office-based with occasional travel required
  • Must be able to sit, stand, and lift up to 20 lbs as needed

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
order processingOTC processesrevenue operationsautomationdigital transformationKPI establishmentdashboard monitoring
Soft skills
strategic thinkingleadershipproblem-solvingcommunicationstakeholder managementdiscretion
Certifications
Bachelor's degreeadvanced degree
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