About the role
- Support Territory Managers (TMs) and Associate Territory Managers (ATMs)
- Provide detailed document review, organization, procedure coordination, and management
- Communicate with colleagues, patients, medical staff, and cross-functional internal departments
- Review, revise, and manage documentation; submit clean order packets for internal review
- Manage wholesale orders, open orders, and AOBS with corrective actions
- Track patient information and interactions with physician spreadsheet
- Contact patients for fitting appointments and provide education of the device
- Inventory control: order inventory for all TM/ATMs and track serial numbers
- Onboard TM/ATMs with new hire expectations
- Forward relevant information to TM/ATMs for fittings and ensure order completion
Requirements
- Clear, respectful, and thorough communication skills for patients, staff, and medical practitioners
- Excellent written and oral communication
- Active listening and timely feedback
- Able to present for individuals or groups
- Time management skills: Prioritizing, delegation, and decision-making
- Goal setting, multitasking, strategic thinking, scheduling
- Data entry, spreadsheet literacy, and related electronic proficiencies
- Health insurance
- 401(k) matching
- Flexible working hours
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
document reviewprocedure coordinationinventory controldata entryspreadsheet literacy
Soft skills
communication skillsactive listeningtime managementgoal settingmultitaskingstrategic thinking