Claims Coordinator

OrthoFi

Claims Coordinator supporting end-to-end claims processing at OrthoFi. Ensuring accuracy in claims submissions while collaborating across departments for optimal patient and practice outcomes.

Posted 5/27/2026full-timeRemote • Colorado, Florida, Louisiana, North Carolina, Ohio, Tennessee, Texas • 🇺🇸 United StatesJuniorMid-Level💰 $18 per hourWebsite

About the role

Key responsibilities & impact

Streamlined Processing: Ensure claims accuracy and timely submission, minimizing disruptions for patients and practices.
Issue Resolution: Address rejected or denied claims promptly, resolving challenges with finesse and professionalism.
Account Integrity: Conduct thorough audits and manage escalation cases, safeguarding the integrity of every account.
Financial Recovery: Track and recover missing payments efficiently, optimizing revenue streams for our practices.
Technological Mastery: Utilize cutting-edge platforms like sFax, Adobe, PureCloud, and JIRA with proficiency, enhancing workflow efficiency and collaboration.
Professional Growth: Take ownership of your development journey, embracing opportunities for advancement and skill enhancement.
Cross-Functional Collaboration: Foster strong relationships across OrthoFi departments, understanding their functions and enhancing synergy for maximum impact.

Requirements

What you’ll need

2+ years of hands-on experience navigating the intricate landscape of dental insurance plans, including DPPO, PPO's, and DHMO's
A proven track record with over 2 years of hands-on experience processing dental/orthodontic claims
In-depth knowledge and familiarity with dental revenue cycles
Experience and fluency in liaising with multiple insurance carriers
A knack for making sound judgments and decisions, coupled with analytical prowess and problem-solving skills
Exceptional communication skills, not just in writing and verbal expression, but also in active listening
Proficiency with Microsoft Office and/or Google Documents
A hunger for learning and a knack for swiftly mastering business-related software systems

Benefits

Comp & perks

Full medical, dental, and vision benefits
Flexible PTO
Employer HSA contribution
9 Company Paid holidays
401(k) match, 3% after 90 days of employment
Supportive culture with one-of-a-kind growth opportunities
Option to work from home
Paid Parental Leave as well as a two-week "ease-back" program that enables parents to return part-time at full pay
Company and team outings
Peer-to-peer recognition program
Vendor discounts

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

claims processingdental insurance plansrevenue cycle managementissue resolutionauditingfinancial recoveryanalytical skillsproblem-solving

Soft Skills

communication skillsactive listeningjudgmentdecision-makingprofessionalismcollaborationownership of development