FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Customer Service Specialist
OrthAlign, Inc.Customer Service Specialist managing sales order entry for a growing medical device company. Resolving sales order issues and providing customer support for the operations team.
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Create Sales Orders to input all DOFs into Expandable
- Identify problematic DOFs and work to resolve them
- Match bill only POs to the correct DOF sales orders
- Identify problematic bill only POs and work to resolve them
- Process commission deduction transactions
- Manage incoming phone calls, messages, and emails
- Perform administrative functions on the computer throughout the workday
Requirements
What you’ll need- Experience in a general office/business environment of at least 1 year
- Preferably a BS/BA degree
- Strong proficiency using MS Office Suite (e.g., Word, Excel)
- Excellent written and verbal communication skills
- Results-oriented with appropriate urgency and tenacious follow-up
- Ability to work as a collaborative team member as well as independently
- Excellent attention to detail, producing high quality output appropriate to broader context
- Flexibility and strong organizational skills with ability to prioritize multiple tasks
- Sound judgment when making decisions and communicating with peers and management
- Knowledge and basic understanding of an ERP system (preferred)
- Basic math skills
- Good memory skills
- Problem analysis and problem-solving skills
Benefits
Comp & perks- Competitive compensation including bonus and equity
- Opportunities for career advancement
- Full benefits package
- An evolving, engaging culture and workplace
- Nominated by our employees as a Top Place to Work in Orange County!
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ERP systembasic math skillsproblem analysisproblem-solving
Soft Skills
written communicationverbal communicationresults-orientedcollaborativeindependentattention to detailorganizational skillsflexibilitysound judgment
Certifications
BS degreeBA degree