OrthAlign, Inc.

Sales

• Aggressively visit surgeons, hospitals, and ambulatory surgery centers to solicit orders from present and prospective customers
• Work with existing sales team to manage penetration within targeted new accounts with a regional perspective
• Manage independent sales teams, coordinate sales support, operations, and training and education within assigned territory
• Travel within assigned territory to make account calls, attend meetings, conduct training programs, and attend conventions and trade shows
• Recruit, train, and oversee the development of sales team, establishing and maintaining effective one-on-one relationships
• Identify and qualify viable prospects in assigned territory
• Track the activity and performance trends of sales team, ensuring sales team understands and adheres to all standards, policies, and procedures
• Manage and maintain inventory and instrument set utilization to maximize use of company resources
• Provide consistent field interaction and communication to ensure company’s corporate and marketing messages are clearly communicated
• Build rapport and trust with agents, sales representatives, and key surgeons to foster interdependent relationships that create strong connectivity
• Assess quality of sales team and distributors recommending appropriate changes to accomplish sales objectives
• Provide monthly reports regarding the strengths, weakness, opportunities and threats of the region to management
• Perform other duties as assigned

Area Sales Director

Site Reliability Engineer

• Conduct review and test at key stages of product development for product reliability and performance, compliance with regulatory standards, engineering principles, company procedures and policies, customer requirements and related specifications.
• Support the development of test methods, test method validation, collection of data, and report writing.
• Collaborate closely with design and quality engineering to develop strategies, plans and specific methods for system level, electromechanical testing.
• Write protocols to support testing objectives in collaboration with design and quality engineers.
• Collaborate with Quality and Design Engineering, to identify and understand relevant standards to ensure scope of testing is in compliance.
• Document the manufacture and inspection of test products in compliance with the company’s quality system.
• Prepare, set up, and conduct experiments and tests related to both test methods and product testing.
• Conduct root cause investigations and analyses and writes supporting reports.
• Build and set up test and assembly equipment.
• Make and build models and fixtures using assembly techniques and fabrication skills for electromechanical devices.

Reliability Engineer

Customer Support

• Create Sales Orders to input all DOFs into Expandable
• Identify problematic DOFs and work to resolve them
• Match bill only POs to the correct DOF sales orders
• Identify problematic bill only POs and work to resolve them
• Process commission deduction transactions
• Manage incoming phone calls, messages, and emails
• Perform administrative functions on the computer throughout the workday

Area Sales Director

Reliability Engineer

Customer Service Specialist