Ornua

Financial Planning and Analysis

• Produce and analyse weekly variance reporting for Labour and Materials, reporting to Operations
• Analyse weekly Packaging Price Variance, Waste and Distribution costs reporting to relevant cost centre holders
• Support Finance Manager to review existing and develop new reporting to add value & enable continuous improvement of Operations Finance support
• Produce & analyse weekly developments on Rework generation, consumption and disposal
• Develop forward-looking reporting on Rework to facilitate tighter working capital control
• Inventory risk monitoring and management
• Partner with Operations to identify areas of continuous improvement
• Responsible for delivery of month-end Overheads for all Operations cost centres
• Own the annual Budget setting process for Operational Costs & support the annual Budget setting process for Capital Expenditure
• Maintain good working relationships with Commercial teams

Operations Finance Business Partner

Security Engineer

• Provide on-going support in assisting group IT security team in the execution, managing and monitoring of global OT cybersecurity program activities across group industrial sites.
• Manage up-to date documentation of existing OT security controls, solutions, network architecture and processes to ensure compliance with global IT & OT security policies and applicable regulatory standards.
• Monitor and manage group security approved specialised OT Security passive discovery solution providing identification of assets, traffic flows, vulnerabilities and threat / anomaly detection.
• Conduct security risk analyses on segmentation of traffic flows between IT and OT network segments and vulnerabilities identified in the OT systems and components (e.g. SCADA, PLCs, HMIs, workstations, handheld and other special purpose devices).
• Monitor and manage the use of identity and access management and endpoint related security controls including hardening and USB controls/inspection.
• Ensuring all types of staff or vendor remote access into the OT networks is identified, documented and deployed using group approved secure OT remote access solution.
• Coordinate with OEM vendors to apply security updates during scheduled sanitation windows.
• Facilitate and foster cross collaboration between group IT security and local plant operations teams on new implementations to ensure a resilient OT infrastructure.
• Bridge the gap between IT security requirements and OT engineering realities, fostering a culture of shared responsibility.
• Monitor OT environments for security incidents, analyse security logs, and investigate alerts to detect and respond to cyber threats in a timely manner.
• Provide OT cybersecurity awareness training and support to Operations and engineering personnel to promote a culture of security awareness and compliance.
• Supporting execution of routine internal and external OT security assessments projects.
• Stay updated on the latest developments in industry 4.0 concepts, cybersecurity threats, trends, and technologies, and apply this knowledge to improve OT security posture.

Senior OT Security Specialist

Support Engineer

• Provide Level 2 / senior technical support for end‑user incidents and service requests in line with ITIL 4 Incident Management and Service Request Management practices.
• Act as a senior escalation point for complex issues across end‑user devices, Microsoft 365 applications, and collaboration services.
• Log, triage, update, and resolve tickets using the ServiceNow ITSM platform, maintaining high data quality and audit-ready records.
• Deliver advanced support for Microsoft 365 E5 productivity services, including Outlook, Teams, OneDrive, SharePoint, Microsoft Teams Rooms and Office applications.
• Provide on‑site technical support at Dublin HQ and remote support to users across Europe and the United States, where necessary.
• Support laptops, peripherals, printers, mobile devices, and collaboration hardware throughout their lifecycle.
• Perform onboarding and offboarding activities i.e. joiner and leaver process, including device provisioning, configuration, and decommissioning end user devices.
• Use ServiceNow as the system of record for incidents, service requests, problems, tasks, and knowledge articles.
• Support continuous improvement of ServiceNow workflows, categorisation, knowledge usage, and reporting accuracy.
• Adhere to defined SLA, OLA, and KPI targets , contributing to improved service performance and user satisfaction.
• Engage with Microsoft Unified Support for advanced troubleshooting, escalation, and technical guidance.
• Coordinate vendor interactions, share diagnostics and logs, and track escalations through to resolution in line with Supplier Management practices.
• Support end-user issues relating to security and access controls within the M365 E5 ecosystem (e.g. MFA, Conditional Access, endpoint protection), in alignment with organisational security policies.
• Escalate security-related incidents or anomalies appropriately to IT Security Team.
• Create, update, and maintain knowledge articles, SOPs, and troubleshooting guides within ServiceNow Knowledge Management.
• Share expertise and best practices to improve first-contact resolution and overall service maturity.
• Identify opportunities for Continual Improvement , feeding insights into service reviews and improvement initiatives.
• Deliver a consistent, professional, and customer-focused user experience, including VIP and executive-level support .
• Communicate technical issues and resolutions clearly to both technical and non-technical stakeholders.

Senior Technical Support Specialist

Network Engineer

• Support and secure Ornua’s global network infrastructure
• Ensure reliable connectivity and maintain network performance and availability
• Drive continuous improvement across enterprise LAN, WAN, wireless, and security environments
• Contribute to operational excellence by supporting critical manufacturing and business operations across multiple global regions

Network Administrator

Manager

• Develop and lead the global supply chain capability agenda by documenting end-to-end processes
• Build and maintain the capability framework
• Deliver training that equips global and regional teams to operate effectively
• Maintain a central repository of process maps, SOPs, RACIs, templates, and standards
• Partner with SMEs and regional teams to validate and embed process standards
• Create learning materials, playbooks, e-learning modules, and facilitator guides
• Track training completion, competency levels, and adoption across regions
• Assess capability gaps and create targeted development plans
• Support change management for new processes, systems, and ways of working

Operations Finance Business Partner

Senior OT Security Specialist

Senior Technical Support Specialist

Network Administrator

Training and Capability Manager