Mortgage Loan Processor

ORNL Federal Credit Union

Mortgage Loan Processor responsible for preparing and verifying mortgage loan documentation. Collaborating with teams to support the end-to-end loan process for timely file completion.

Posted 7/1/2026full-timeKnoxville • Tennessee • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

The Mortgage Loan Processor is responsible for performing a variety of administrative and processing duties to ensure accurate, timely, and compliant mortgage loan file completion.
This role supports the end‑to‑end loan process by collecting, verifying, organizing, and preparing all necessary documentation while maintaining clear communication with internal teams, clients, and external partners.
Collects, reviews, and prepares mortgage loan documentation including applications, credit reports, appraisals, income/asset documents, and other supporting materials.
Verifies the accuracy, completeness, and compliance of all documents in accordance with internal policies and regulatory requirements.
Inputs, updates, and maintains all required loan data, records, and transactions within designated systems.
Tracks and monitors loan milestones, deadlines, and required follow-up items to ensure timely progression of files.
Ensures all loan files meet federal, state, and investor guidelines, as well as company policies and procedures.
Prepares and submits required regulatory reports accurately and within designated timeframes.
Responds to inquiries from loan officers, underwriters, customers, and other stakeholders regarding loan status and documentation needs.
Collaborates closely with internal teams to address outstanding conditions and ensure smooth loan processing.
Performs other job related duties as assigned.

Requirements

What you’ll need

minimum 1 year experience in mortgage processing, lending operations, or in a related administrative role is required.
Strong attention to detail and the ability to verify complex financial and personal documentation.
Proficiency with mortgage processing systems and general office software.
Excellent organizational skills, with the ability to manage multiple files and deadlines.
Effective communication and customer service skills.
Proficiency in Microsoft 365.

Benefits

Comp & perks

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Mortgage Loan DocumentationLoan Data ManagementRegulatory ComplianceDocument VerificationLoan Milestone Tracking

Soft Skills

Customer Service SkillsCollaboration