Operations Supervisor

Origence

Operations Supervisor coordinating day-to-day operations of onboarding team for SaaS lending solutions. Ensuring compliance, training development, and productivity management for client satisfaction.

Posted 7/3/2026full-timeGreenwood Village • Colorado • 🇺🇸 United StatesMid-LevelSenior💰 $52,400 - $65,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in coordinating operations, training clients, and ensuring compliance with company policies. Proven ability to supervise teams, drive operational improvements, and maintain data integrity.

Highest-signal resume keywords

Operations ManagementTeam SupervisionClient TrainingCRM Tools ExperienceCompliance Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Operations CoordinationProcess ImprovementData Integrity ManagementAudit ManagementSLA Commitment

Soft Skills

Problem SolvingCommunicationLeadership

Tools & Technologies

SalesForceDocuSignCherwell Ticketing SystemClickUp

Industry Keywords

Business AdministrationOnboardingClient Management

About the role

Key responsibilities & impact

Coordinate and supervise the day to day operations of the onboarding team
Train and develop new clients (sellers/lenders)
Ensure agreements and orders are in compliance to revenue & company policy
Supervise team productivity to ensure SLA commitment
Responsible for monthly audits; ensure all service request within Cherwell ticketing system are processed accurately and timely
Resolve and track issues/inquiries from Sales
Maintain security and integrity controls of all confidential client data
Assist with the creation of a comprehensive training program for staff

Requirements

What you’ll need

A Bachelors Degree in Business, Business Administration, Information Management, or the equivalent of experience
A minimum of 3 years experience working in an Operations environment, driving improvements that have resulted in measurable business impact
A minimum of 2+ years experience in a supervisor or lead capacity.
Strong computer skills
Experience using CRM tools such as: SalesForce, DocUsign, Cherwell ticketing systems and Clickup project management.

Benefits

Comp & perks

Flexible Working Environment
Paid Time Off
401k (8% match)
College Tuition Benefits/ Tuition Reimbursement
Good Benefits options
Company Culture! Cultural and Holiday celebrations, Theme days like Star Wars Day & Bring your Kids to Work Day, Monthly Townhalls and Quarterly Company Meetings that ensure awareness, inclusion, and transparency.