Operations Supervisor

Origence

Operations Supervisor coordinating day-to-day operations of onboarding team for SaaS lending solutions. Ensuring compliance, training development, and productivity management for client satisfaction.

Posted 7/3/2026full-timeGreenwood Village • Colorado • 🇺🇸 United StatesMid-LevelSenior💰 $52,400 - $65,600 per yearWebsite

About the role

Key responsibilities & impact

Coordinate and supervise the day to day operations of the onboarding team
Train and develop new clients (sellers/lenders)
Ensure agreements and orders are in compliance to revenue & company policy
Supervise team productivity to ensure SLA commitment
Responsible for monthly audits; ensure all service request within Cherwell ticketing system are processed accurately and timely
Resolve and track issues/inquiries from Sales
Maintain security and integrity controls of all confidential client data
Assist with the creation of a comprehensive training program for staff

Requirements

What you’ll need

A Bachelors Degree in Business, Business Administration, Information Management, or the equivalent of experience
A minimum of 3 years experience working in an Operations environment, driving improvements that have resulted in measurable business impact
A minimum of 2+ years experience in a supervisor or lead capacity.
Strong computer skills
Experience using CRM tools such as: SalesForce, DocUsign, Cherwell ticketing systems and Clickup project management.

Benefits

Comp & perks

Flexible Working Environment
Paid Time Off
401k (8% match)
College Tuition Benefits/ Tuition Reimbursement
Good Benefits options
Company Culture! Cultural and Holiday celebrations, Theme days like Star Wars Day & Bring your Kids to Work Day, Monthly Townhalls and Quarterly Company Meetings that ensure awareness, inclusion, and transparency.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Operations CoordinationProcess ImprovementData Integrity ManagementAudit ManagementSLA Commitment

Soft Skills

Problem SolvingCommunicationLeadership