Account Manager

Orgvue

Account Manager responsible for client relationships and upselling services for Orgvue, leveraging HR technology insights for enterprise businesses.

Posted 5/1/2026full-timePhiladelphia • Pennsylvania • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Manage a $2-6 Million book of business between 12-25 accounts.
Research existing accounts to assess business opportunities for upsell, renewal value and services revenue.
Collaborate with assigned account teams to create and maintain account plan; pull on relevant colleagues within the business to meet account needs
Provide input to marketing and engagement campaigns targeting existing accounts / customers
Manage client account data, follow up on marketing lead activity and follow relevant processes to capture outcomes
Identify and facilitate appropriate coaching and content for clients based on their maturity, ambition and business context
Use domain experience, understanding and thought leadership (e.g., disruptive trends) to establish and grow relationships with influencers and decision-makers in existing accounts.
Lead solution discovery to understand client requirements, objectives and priorities.
Present the Orgvue platform including team and/or consultative presentations and efforts.
Work with existing clients to further develop their communities and provide new introductions.
Work with senior management and corporate counsel, negotiate contracts and provide all follow-up to deliver signed contracts.
Maintain strong upsell, renewal and services pipeline, and forecast to increase visibility of short and long-term prospects through our CRM.
Meet agreed monthly/quarterly/annual performance objectives in both upsell activity (meetings/demos) and quota achievement.
Collaborate with internal stakeholders in Customer Experience, Revenue and R&D to communicate and escalate product challenges and opportunities based on market observations and client feedback
Alliances Ecosystem & Co-Selling
Work closely with alliance manager and partner teams to understand and assess joint pipeline and potential opportunities with partners, maintain understanding of Orgvue relative to partner propositions and strategies.
Help develop compelling joint value propositions to help drive growth in our project business and conversion opportunities.
Where appropriate develop joint account plans with our strategic partner(s) and identify opportunities to embed, enhance and grow Orgvue usage further for both projects and long-term license use cases.

Requirements

What you’ll need

Bachelor’s degree or equivalent experience required.
Experience in a client facing role
Demonstrated commercial acumen and track record of achieving objectives
Understands and demonstrates aptitude in managing and leveraging relationships to secure business and executive alignment at accounts.
Extensive latitude for independent judgment and the ability to travel and work without supervision on complex projects.
Demonstratable knowledge and ability to speak to Orgvue business domains, specifically HR technology, organisation transformation, organisation design, HR processes, workforce planning
Demonstrable knowledge of FSI, Healthcare, Energy, FMCG, TMT or Retail verticals; business acumen to identify and articulate opportunities
Excellent verbal and written (including presentations) communication skills, including the ability to speak publicly to groups.

Benefits

Comp & perks

Hybrid position - 1-2 days per week in the Philadelphia office
5% matched 401k
Wellbeing: Sanctus Coaching, Headspace mindfulness app, Virtual fitness sessions, Wellbeing webinars, Annual Wellbeing day
25 days paid vacation (plus 1 extra day for every year of employment up to a maximum of 30 days)
Healthcare premiums 100% paid by employer for majority of plans including family, dental and vision
Annual discretionary bonus
Here at Orgvue we promote individualism and a diverse workforce to build on our future success

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

client account managementupsellingcontract negotiationCRM managementmarket researchsolution discoverypresentation skillsbusiness developmentdata analysisproject management

Soft Skills

commercial acumenrelationship managementindependent judgmentcommunication skillscollaborationcoachingstrategic thinkinginfluencingproblem-solvingpublic speaking

Certifications

Bachelor’s degreeHR technology certificationproject management certificationsales certificationbusiness analysis certificationcustomer relationship management certificationorganizational design certificationworkforce planning certificationconsulting certificationnegotiation certification