Orgvue

Partner Success Manager

Orgvue

full-time

Posted on:

Location Type: Hybrid

Location: Philadelphia • Pennsylvania • United States

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About the role

  • - Manage all aspects of day-to-day joint plans with our strategic partners, including:
  • Partner onboarding
  • - Orienting our strategic partners to our support model and creating the program infrastructure required to ramp up and support ongoing usage of Orgvue within our partners’ consulting businesses
  • - Establishing and mobilizing critical routines and feedback channels to manage our strategic relationship – e.g., COE development, enablement routines, Product feedback forums, etc.
  • - Oversee the setup of partner-specific Orgvue tenants to be used for training, demos and/or storage of custom solutions
  • Partner enablement
  • - Co-create and oversee a training and enablement plan to help partners build capability on the Orgvue platform and prepare for project delivery
  • - Deliver agreed training to partner teams
  • - Manage and execute core deliverables to the Partnership; for example:
  • - Tailoring standard Orgvue enablement or sales content to fit specific alliance objectives or use cases
  • - Setting up a community of practice within a partner environment
  • Partner management
  • - Support Partner Sales in defining and managing joint plans across three key dimensions: go to market, product development, project delivery and enablement
  • - Work with Partner Sales to establish goals and milestones for individual partners within region
  • - Support day to day operational activities with the partner, including plan management and Orgvue tenant management across active projects
  • - Collaborate with internal stakeholders and extended team members that are needed to support aspects of the joint plan (e.g. Marketing, Legal, Product, Technical Account Management, Partner Solutions, Enablement, Advisory, etc.)
  • - Work with Sales team to support qualification of conversions of partner projects to direct license agreements
  • - Regularly review NPS data within region and by partner to identify detractors or risk areas and mobilize risk mitigation plans
  • - Work with Partner Sales to identify opportunities for new commercial models and opportunities to grow partnerships
  • Partner Program Development
  • - Leverage and adapt assets developed for specific partners for consumption by the wider partner ecosystem, for example:
  • - Case studies for practitioner training and development
  • - Sales Training for Partners
  • - Identify and support development of centralized standard assets based on needs identified at the region/account level
  • - Contribute to the continuous development and improvement of the partner program

Requirements

  • - Undergraduate or graduate degree in Business, Information Sciences or other related business disciplines.
  • - Minimum of 3 years of experience in management consulting in the transformation, human capital, talent or OD consulting space.
  • - Desirable - experience as a user of Orgvue.
  • Knowledge & Skills
  • - Strong project management skills; need to be coordinating across our ecosystem to support our customers’ needs
  • - Great presentation skills and professional service mindset; will need to be in front of our most strategic partners and our internal leadership teams on a daily basis managing expectations
  • - Problem-solving skills; need to translate partner needs and requirements to practical solutions to drive value
  • - Commercial mindset; need to be constantly thinking of how to prioritize and/or adjust components of the alliance plan in order to drive greater volumes of projects with our partners and to ultimately increase revenue potential for Orgvue and our partners
  • - Technical literacy; ultimately will not need to be using Orgvue day to day, but will need to be literate in Orgvue technology and technical solutions
Benefits
  • - Hybrid Working – 1-2 days a week in Philadelphia office
  • - 5% matched 401k
  • - Wellbeing: Sanctus Coaching, Headspace mindfulness app, Virtual fitness sessions, Wellbeing webinars, Annual Wellbeing day
  • - 25 days paid vacation (plus 1 extra day for every year of employment up to a maximum of 30 days)
  • - Healthcare premiums 100% paid by employer for majority of plans including family, dental and vision
  • - Competitive commission structure
  • - Eligible for Transaction Bonus**
  • Here at Orgvue we promote individualism and a diverse workforce to build on our future success.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementpartner enablementtraining developmentprogram infrastructurefeedback managementcommercial model developmentrisk mitigationcase study developmentsales training
Soft Skills
presentation skillsproblem-solvingcommercial mindsetprofessional service mindsetcollaborationcommunicationorganizational skills