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Senior Specialist, Order to Cash – OtC Operations
OrganonSenior OtC Specialist optimizing 3PL order-to-cash operations for Organon’s healthcare business. Managing invoicing, receivables, DSCSA compliance, and customer fulfillment.
Posted 8/18/2026full-timeFlorham Park • New Jersey, Pennsylvania • 🇺🇸 United StatesSenior💰 $113,500 - $193,300 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing the end-to-end order to cash process, including accounts receivable and 3PL partnerships, while ensuring compliance with regulatory requirements such as DSCSA. Strong analytical and problem-solving skills are essential for optimizing processes and enhancing customer satisfaction.
Highest-signal resume keywords
Order To Cash ManagementAccounts Receivable3PL Partnership ManagementDSCSA ComplianceERP Systems Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Order To Cash ProcessesAccounts Receivable Management3PL IntegrationDSCSA KnowledgeAnalytical SkillsProblem-Solving SkillsOrganizational SkillsMicrosoft Excel ProficiencyInventory ManagementInvoicing
Soft Skills
Strong Communication SkillsInterpersonal SkillsTeam CollaborationIndependence
Tools & Technologies
ERP Systems3PL Management SystemsMicrosoft Office Suite
Industry Keywords
FinanceAccountingBusiness AdministrationSupply Chain ManagementWholesaler/DistributorsSpecialty Pharmacies
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Manage and optimize the end-to-end order to cash process for US Market Access Operations
- Oversee order management, invoicing, collections, and cash application in coordination with 3PL providers
- Ensure timely and accurate processing of customer orders, invoices, and returns
- Work with 3PL partners to manage inventory and fulfillment
- Manage accounts receivable, monitor aging reports, and follow up on outstanding payments
- Maintain relationships with customers, internal stakeholders, and 3PL partners
- Resolve issues and collaborate with closely related teams
- Perform monthly audit responsibilities with finance partners
- Analyze processes and identify improvement opportunities
- Apply DSCSA knowledge to customer requests, product launches, and required documentation such as HDA forms
- Ensure compliance with company policies, procedures, regulatory requirements, and 3PL agreements
- Collaborate cross-functionally to optimize the order to cash cycle and enhance customer satisfaction
Requirements
What you’ll need- Bachelor’s degree in Finance, Accounting, Business Administration, Supply Chain Management, or related field
- At least 5 years of experience in order to cash, accounts receivable, or related roles
- Experience managing 3PL partnerships
- Strong understanding of order to cash processes, 3PL integration, DSCSA (Drug Supply Chain Security Act), and best practices
- Excellent analytical, problem-solving, and organizational skills
- Strong communication and interpersonal skills
- Proficiency in ERP systems, 3PL management systems, and Microsoft Office Suite, particularly Excel
- Ability to work independently and as part of a team
- Experience with wholesaler/distributors and specialty pharmacies is highly desirable
- Order to Cash experience with customers is desirable
- Working knowledge of DSCSA policies/procedures is desirable
- Must be a US or Puerto Rico resident
- No visa sponsorship
- Must satisfy applicable travel and credentialing requirements, including associated vaccination prerequisites
Benefits
Comp & perks- Retirement savings plan
- Paid vacation and holiday time
- Paid caregiver/parental and medical leave
- Health benefits including medical, prescription drug, dental, and vision coverage
- Flexible work arrangements: Flex Time, Hybrid
- 10% travel requirements
- Equal opportunity and inclusive workplace