Associate Director, Business Technology – Account Management, Commercial

Organon

Associate Director overseeing Business Technology Account Management for healthcare solutions. Collaborating with stakeholders to design impactful technological solutions for sales operations.

Posted 4/23/2026full-timePlymouth Meeting • New Jersey, Pennsylvania • 🇺🇸 United StatesSenior💰 $125,400 - $213,100 per yearWebsite

Tech Stack

Tools & technologies

Vault

About the role

Key responsibilities & impact

Work with business stakeholders to understand strategic goals and translate them into BT solutions, with a focus on field engagement and sales operations.
Develop business capability models and value stream maps to ensure alignment with business objectives.
Conduct detailed analysis to gather and document business requirements.
Partner with BT and field teams to design solutions that meet business needs and align with overall BT strategy.
Identify opportunities for process improvements in field sales and service workflows.
Plan, execute, and oversee projects to ensure completion on time, within scope, and within budget.
Manage relationships with key stakeholders to ensure successful project delivery and adoption.
Create and maintain documentation for business processes, requirements, solutions, and project plans.

Requirements

What you’ll need

Bachelor's degree with at least seven years of relevant experience in BT, commercial business, or management, with a minimum of five years in BRM, Business partner role
Excellent communication, analytical, and project management skills.
Knowledge of agile planning tools (e.g., JIRA, Confluence).
Experience in pharmaceutical organizations with regulated, global operating models.
Proven ability to design and optimize Commercial excellence processes (HCP engagement, call planning, territory/quota, compensation, activity capture).
Experience translating strategy into capability roadmaps, future‑state processes, and technology requirements.
Strong understanding of Salesforce and/or Veeva CRM/Vault, sales analytics, and Customer Engagement platforms.
Experience partnering with IT, Sales and delivery teams to validate feasibility, integration patterns, and scalability.

Benefits

Comp & perks

retirement savings plan
paid vacation and holiday time
paid caregiver/parental and medical leave
health benefits including medical, prescription drug, dental, and vision coverage

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

business capability modelsvalue stream mapsbusiness requirements analysisprocess improvementsproject managementcommercial excellence processescapability roadmapstechnology requirementssales analyticsCustomer Engagement platforms

Soft Skills

communicationanalytical skillsproject management skillsrelationship management