Senior Specialist – Account Management
Organon
full-time
Posted on:
Location Type: Remote
Location: Remote • Pennsylvania • 🇺🇸 United States
Visit company websiteSalary
💰 $103,100 - $175,300 per year
Job Level
Senior
Tech Stack
ERP
About the role
- Oversee the order to cash process, including order management, invoicing, collections, and cash application, in coordination with 3PL providers.
- Ensure timely and accurate processing of customer orders and invoices, working closely with 3PL partners to manage inventory and fulfillment.
- Manage accounts receivable, including monitoring aging reports and following up on outstanding payments.
- Utilize SAP for order to cash activities, including data entry, reporting, and process optimization, ensuring effective integration with 3PL systems.
- Serve as the primary point of contact for group mailbox, responding to customer inquiries related to order monitoring, damage claims, product shortages, and other service needs.
- Perform monthly audit responsibilities in cooperation with finance partners.
- Ensure compliance with company policies, procedures, regulatory requirements, and 3PL agreements.
- Collaborate with cross-functional teams and 3PL partners to optimize the order to cash cycle and enhance customer satisfaction.
- Develop and maintain strong relationships with customers, internal stakeholders, and 3PL partners to resolve issues, improve processes, and collaborate with closely-related teams.
Requirements
- Bachelor’s degree in Finance, Accounting, Business Administration, Supply Chain Management, or related field
- Minimum of three years of experience in order to cash, accounts receivable, or related roles, with experience in managing 3PL partnerships
- Strong understanding of order to cash processes, 3PL integration, and best practices
- Excellent analytical, problem-solving, and organizational skills
- Strong communication and interpersonal skills, with the ability to manage relationships with 3PL partners
- Proficiency in ERP systems, 3PL management systems, and Microsoft Office Suite (particularly Excel)
- Ability to work independently and as part of a team.
Benefits
- retirement savings plan
- paid vacation and holiday time
- paid caregiver/parental and medical leave
- health benefits including medical, prescription drug, dental, and vision coverage
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
order to cashaccounts receivabledata entryreportingprocess optimizationaudit responsibilitiesregulatory complianceinventory managementfulfillment management3PL integration
Soft skills
analytical skillsproblem-solving skillsorganizational skillscommunication skillsinterpersonal skillsrelationship managementcollaborationcustomer serviceindependenceteamwork
Certifications
Bachelor’s degree in FinanceBachelor’s degree in AccountingBachelor’s degree in Business AdministrationBachelor’s degree in Supply Chain Management