Human Resources

• Process employee lifecycle changes such as onboarding, job changes, and terminations in line with established procedures and service levels.
• Maintain accurate records of employee interactions and resolutions in the HR service platform ensuring compliance, and alignment with global HR policies.
• Support internal employees on HR policies, procedures, and general inquiries through the HR case management system.
• Ensure timely and accurate handling of employee requests in accordance with internal standards and service levels.
• Coach & train new team members by sharing knowledge, best practices, and acting as a resource for HR procedures.
• Assist in reviewing, maintaining, and updating standard operating procedures (SOPs) and internal documentation to ensure accuracy and relevance.
• Ensure adherence to European labor laws, company policies, and data protection regulations (e.g., GDPR), while maintaining accurate documentation.
• Supports internal and external audits, and is responsible for compliance based filings.
• Identify inefficiencies in HR service delivery, propose solutions, and support the implementation of process enhancements and automation initiatives.
• Work closely with other HR teams such as HR Business Partners, CoEs, and external vendors to ensure alignment and consistency in employee services across multiple countries.

Shared Services HR Associate Specialist

HR Specialist