Referral Coordinator

Oregon Health & Science University Foundation

Referral Coordinator responsible for processing patient referrals for OHSU ambulatory clinics. Ensuring accurate, timely access to patient care services and collaborating with external providers.

Posted 7/30/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $30 - $41 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing referrals within an ambulatory clinic setting, utilizing Epic for accurate documentation and workflow management. Proficient in medical terminology, ICD10 coding, and patient scheduling to ensure efficient and compliant referral processes.

Highest-signal resume keywords

Epic Electronic Medical Record ExperienceReferral Management ExperienceICD10 Diagnosis Code InterpretationMedical Terminology KnowledgeAmbulatory Workflow Understanding

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Referral ProcessingAppointment SchedulingDocument Review and InterpretationReferral Record ManagementPatient Identification StandardsDiagnostic Referral WorkflowHigh-Volume Work AccuracyReferral Priority AssessmentMatrix ValidationConfidentiality Compliance

Soft Skills

Interpersonal SkillsCommunication SkillsProblem-Solving SkillsIndependent JudgmentAbility to Manage Competing Priorities

Tools & Technologies

Epic SystemReferral Documentation Tools

Certifications & Qualifications

Medical Terminology Course Completion

Industry Keywords

Ambulatory ClinicCentralized Access CenterPatient-Centered AccessService ExcellenceHIPAA Regulations

About the role

Key responsibilities & impact

Receive, review, and process incoming referrals and related documentation from external providers using Epic and various referral sources.
Validate referral completeness, including required patient demographics, referring provider information, diagnoses and/or procedures, requested services, and supporting documentation (as needed).
Interpret referral documentation containing medical terminology, diagnostic language, urgency indicators, and procedural requests.
Review and enter diagnoses using ICD10 codes or approved free text selections when coded diagnoses are not provided.
Apply established intake, diagnosis, and specialty specific referral matrices to determine appropriate clinic, specialty, diagnostic department, or program routing.
Assess and assign referral priority levels (routine, urgent, emergent) based on referring provider documentation and intake standards.
Create and manage referral records in Epic, ensuring accurate selection of referral type, department, location, and point of service.
Attach referral documentation to the correct Epic referral, confirming accurate patient identification using required identifiers.
Identify incomplete, misdirected, or inappropriate referrals and route them to the appropriate workflow for resolution, exercising independent judgment within established protocols.
Communicate with referring providers, clinic staff, internal stakeholders and rarely patients to obtain missing clinical information, diagnoses, procedure, or demographic details required to complete referral intake.
Clarify referral intent, urgency, or destination when documentation is unclear or conflicting.
Document referral intake actions, decisions, and discrepancies using standardized Epic communication notes and documentation tools.
Escalate complex referrals, routing uncertainties, access barriers, or potential safety concerns to supervisors or designated leads in accordance with department protocols.
Support the centralized access model for referral intake and scheduled patient care, contributing to efficient coordination and timely access to services.
Identify trends, workflow barriers, and quality concerns impacting referral accuracy, timeliness, or patient access.
Report issues, challenges, and potential risks to leadership to support operational improvement and patient safety efforts.
Participate in discussions related to optimizing intake workflows, referral accuracy, and Epic system performance.
Participate in the review and recommendation of updates to intake, diagnosis, and referral matrices to ensure accurate routing and alignment with clinic criteria.
Validate matrix accuracy related to diagnostic terminology, procedures, clinic restrictions, and specialty workflows in collaboration with leadership.
Perform additional duties in support of Centralized Access Service operations as assigned.

Requirements

What you’ll need

Bachelor’s degree plus 2 years’ experience working in an ambulatory clinic, OR Associate’s degree plus 4 years’ experience working in an ambulatory clinic.
High School diploma plus 6 years’ experience working in an ambulatory clinic.
Knowledge of multiple Ambulatory workflows.
Completion of a medical terminology course.
Experience working in a centralized access center or medical referral management role.
Experience supporting patient scheduling workflows.
Appointment scheduling.
Experience in various ambulatory clinics or knowledge thereof.
Previous referral management experience.
Epic electronic medical record experience in an ambulatory or access-focused workflow.
Proven experience performing detailed, high-volume work requiring accuracy and independent judgment.
Demonstrated experience reviewing, interpreting, and processing medical documents, with the ability to identify document types, understand their purpose, and route them appropriately.
Experience managing or processing referrals across multiple clinics or services.
Experience working at a systems level while performing detailed, task focused work.
Demonstrated interpersonal, communication, and problem-solving skills.
Working knowledge of medical terminology, diagnoses, procedures, and diagnostic testing.
Ability to interpret ICD10 diagnosis codes and clinical referral documentation.
Proficiency in Epic referral workflows, including referral creation, appointment requests, diagnosis entry, documentation, and attachment management.
Understanding of ambulatory specialty clinic structures and diagnostic referral workflows.
Knowledge of patient identification standards, confidentiality requirements, and HIPAA regulations.
Ability to manage competing priorities in a high-volume environment while maintaining accuracy and compliance.
Excellent verbal and written communication skills.
Commitment to patient-centered access, service excellence, and equitable care delivery.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Oregon Health & Science University Foundation Website LinkedIn All Job Openings 51 - 200 employees 🏥 Healthcare 💼 Consulting 🍽️ Food & Beverage Healthcare
Consulting
Food & Beverage Oregon Health & Science University Foundation is a charitable organization dedicated to supporting healthcare innovation and education. The foundation funds vital programs across Oregon Health & Science University, advancing groundbreaking research in areas such as cancer, children's health, brain health, and reproductive health. Through donations and community support, OHSU Foundation aims to create a healthier future by facilitating access to cutting-edge medical care and fostering the next generation of healthcare professionals. Referral Coordinator Job not on LinkedIn 🔥 44 minutes ago 🇺🇸 United States – Remote 💵 $30 - $41 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level ✨ Referral Coordinator Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Receive, review, and process incoming referrals and related documentation from external providers using Epic and various referral sources.
Validate referral completeness, including required patient demographics, referring provider information, diagnoses and/or procedures, requested services, and supporting documentation (as needed).
Interpret referral documentation containing medical terminology, diagnostic language, urgency indicators, and procedural requests.
Review and enter diagnoses using ICD10 codes or approved free text selections when coded diagnoses are not provided.
Apply established intake, diagnosis, and specialty specific referral matrices to determine appropriate clinic, specialty, diagnostic department, or program routing.
Assess and assign referral priority levels (routine, urgent, emergent) based on referring provider documentation and intake standards.
Create and manage referral records in Epic, ensuring accurate selection of referral type, department, location, and point of service.
Attach referral documentation to the correct Epic referral, confirming accurate patient identification using required identifiers.
Identify incomplete, misdirected, or inappropriate referrals and route them to the appropriate workflow for resolution, exercising independent judgment within established protocols.
Communicate with referring providers, clinic staff, internal stakeholders and rarely patients to obtain missing clinical information, diagnoses, procedure, or demographic details required to complete referral intake.
Clarify referral intent, urgency, or destination when documentation is unclear or conflicting.
Document referral intake actions, decisions, and discrepancies using standardized Epic communication notes and documentation tools.
Escalate complex referrals, routing uncertainties, access barriers, or potential safety concerns to supervisors or designated leads in accordance with department protocols.
Support the centralized access model for referral intake and scheduled patient care, contributing to efficient coordination and timely access to services.
Identify trends, workflow barriers, and quality concerns impacting referral accuracy, timeliness, or patient access.
Report issues, challenges, and potential risks to leadership to support operational improvement and patient safety efforts.
Participate in discussions related to optimizing intake workflows, referral accuracy, and Epic system performance.
Participate in the review and recommendation of updates to intake, diagnosis, and referral matrices to ensure accurate routing and alignment with clinic criteria.
Validate matrix accuracy related to diagnostic terminology, procedures, clinic restrictions, and specialty workflows in collaboration with leadership.
Perform additional duties in support of Centralized Access Service operations as assigned. 🎯 Requirements
Bachelor’s degree plus 2 years’ experience working in an ambulatory clinic, OR Associate’s degree plus 4 years’ experience working in an ambulatory clinic.
High School diploma plus 6 years’ experience working in an ambulatory clinic.
Knowledge of multiple Ambulatory workflows.
Completion of a medical terminology course.
Experience working in a centralized access center or medical referral management role.
Experience supporting patient scheduling workflows.
Appointment scheduling.
Experience in various ambulatory clinics or knowledge thereof.
Previous referral management experience.
Epic electronic medical record experience in an ambulatory or access-focused workflow.
Proven experience performing detailed, high-volume work requiring accuracy and independent judgment.
Demonstrated experience reviewing, interpreting, and processing medical documents, with the ability to identify document types, understand their purpose, and route them appropriately.
Experience managing or processing referrals across multiple clinics or services.
Experience working at a systems level while performing detailed, task focused work.
Demonstrated interpersonal, communication, and problem-solving skills.
Working knowledge of medical terminology, diagnoses, procedures, and diagnostic testing.
Ability to interpret ICD10 diagnosis codes and clinical referral documentation.
Proficiency in Epic referral workflows, including referral creation, appointment requests, diagnosis entry, documentation, and attachment management.
Understanding of ambulatory specialty clinic structures and diagnostic referral workflows.
Knowledge of patient identification standards, confidentiality requirements, and HIPAA regulations.
Ability to manage competing priorities in a high-volume environment while maintaining accuracy and compliance.
Excellent verbal and written communication skills.
Commitment to patient-centered access, service excellence, and equitable care delivery. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Referral Coordinator, OPO, Transplant Center Experience Preferred 🕒 Yesterday LifeLink Foundation 501 - 1000 🏥 Healthcare 🤝 Non-profit 🌍 Social Impact Website LinkedIn All Job Openings Remote Referral Coordinator responsible for evaluating hospital referrals for organ/tissue donation. Contributing directly to LifeLink's mission to save lives through organ and tissue donation. 🇺🇸 United States – Remote ⏰ Full Time 🟢 Junior ✨ Referral Coordinator Referral Coordinator, OPO – Transplant Center Experience Preferred 🕒 Yesterday LifeLink Foundation 501 - 1000 🏥 Healthcare 🤲 Charity 🤝 Non-profit Website LinkedIn All Job Openings Remote Referral Coordinator evaluating hospital referrals for potential organ/tissue donors. Communicating with hospitals and maintaining donor documentation while ensuring 24/7 coverage. 🇺🇸 United States – Remote ⏰ Full Time 🟢 Junior ✨ Referral Coordinator Referral / Authorization Coordinator 🕒 3 days ago Health Services of North Texas 51 - 200 🏥 Healthcare 🤝 Non-profit Website LinkedIn All Job Openings Remote Referral / Authorization Coordinator supporting healthcare access and patient care workflows at Health Services of North Texas. Streamlining referral and authorization processes from home. 🇺🇸 United States – Remote 💵 $25 - $35 / hour 💰 Grant on 2024-08 ⏰ Full Time 🟡 Mid-level 🟠 Senior ✨ Referral Coordinator Referral Coordinator 🕒 6 days ago Innovista Health 201 - 500 🏥 Healthcare 🛡️ Insurance Website LinkedIn All Job Openings Referral Coordinator providing support to Medical Management Department in outpatient case management at Innovista Medical Center. Collaborating with providers and managing case referrals for superior healthcare outcomes. 🇺🇸 United States – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level ✨ Referral Coordinator 🚫👨‍🎓 No degree required Referral Coordinator 🕒 6 days ago Innovista Health 201 - 500 🏥 Healthcare 🛡️ Insurance Website LinkedIn All Job Openings Referral Coordinator providing internal support to Medical Management Department for outpatient case management. Communicating with providers and managing services requiring pre-authorization, contributing to healthcare improvement. 🇺🇸 United States – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level ✨ Referral Coordinator 🚫👨‍🎓 No degree required 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs