Healthcare Operations Specialist

Oregon Health & Science University Foundation

Healthcare Operations Specialist facilitating optimal usage of nursing personnel for OHSU hospitals. Responsible for staffing and timekeeping activities across various shifts.

Posted 5/29/2026full-timeOregon • 🇺🇸 United StatesLeadWebsite

Tech Stack

Tools & technologies

Oracle

About the role

Key responsibilities & impact

Collaborates with charge nurses to assess current and future staffing needs.
Triages requests and works collaboratively with Mission Control and the Administrator on Duty group to meet hospital and operational needs.
Uses extensive knowledge of OHSU Health’s complex patient population, procedures and protocols to correctly and equitably allocate available resources in accordance with clinical guidelines and/or collective bargaining agreements, when and where relevant.
Complete staffing activities within tight time frames dictated by collective bargaining agreements.
Provide complete documentation of issues surrounding shift staffing to alert supervisor and manager of items needing management follow up.
Accurately enter data into scheduling database to facilitate the creation of reports for the Patient Care Services Division.
Participate with other staff in on-call coverage.
Utilize knowledge of timekeeping processes to complete entries for approximately 4,000 employees, including unusual circumstances and bargained agreements specific to individual areas. These entries include clock in’s and out’s, completing historical adjustments, entry of vacation cash out’s and special check requests, all per established protocols.
Run KRONOS reports as requested, including manipulating data in Excel versions of reports
Serve as resource for Float Pool and unit staff regarding payroll procedures and KTM usage
Serve as resource for unit management staff for payroll and timekeeping questions
Other duties as assigned

Requirements

What you’ll need

Five years of experience in a clinical or administrative support role in a complex medical environment; may consider five years of experience in a dynamic office environment with similar responsibilities, or three years of experience in either setting and a bachelor’s degree.
Demonstrated ability to work in a high stress setting, to adapt to rapidly changing work environment, and to respond to multiple complex events simultaneously.
Requires excellent written and oral communication, database skills, and ability to type 45 words per minute.
Demonstrated ability to problem solve and use critical thinking skills under tight deadlines.
Must be flexible, self-motivated, accustomed to frequent interruptions, attentive to detail, and comfortable with change.
Proven ability to work in teams and as well as independently.
Preferred Qualifications
Bachelor’s degree
Proficiency in medical terminology
Proficiency in KRONOS and/or Oracle
Understanding of ONA and AFSCME contracts or collective bargaining agreements

Benefits

Comp & perks

Healthcare Options - Covered 100% for full-time employees and 88% for dependents, and $25K of term life insurance provided at no cost to the employee
Two separate above market pension plans to choose from
Vacation- up to 200 hours per year depending on length of service
Sick Leave- up to 96 hours per year
8 paid holidays per year
Substantial Tri-met and C-Tran discounts
Additional Programs including Tuition Reimbursement and Employee Assistance Program (EAP)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data entrystaffing activitiestimekeeping processesproblem solvingcritical thinkingdatabase skillsmedical terminologyreport creationmanipulating datatyping 45 words per minute

Soft Skills

adaptabilityattention to detailflexibilityself-motivationteamworkindependencecommunicationability to work under stressability to handle multiple eventscomfort with change

Certifications

Bachelor's degree