Risk Coordinator
Oregon Health & Science University Foundation
full-time
Posted on:
Location Type: Hybrid
Location: Portland • Oregon • United States
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Salary
💰 $21 - $31 per hour
About the role
- Manage specific functional processes related to OHSU insurance, claims, and risk management activities.
- Identify and assess issues with incoming workers’ compensation and employment related matters.
- Serve as one of the initial contact and referral resources for internal and external customers.
- Manage special projects and department needs as assigned.
- Provide support to the Risk Management Vice President and assigned Risk Management (RM) Department teams.
- Coordinate day-to-day RM departmental operations activities including triage of workers’ compensation claims.
- Provide administrative assistant support to the Risk Management department, including managing schedules and handling legal documents.
- Perform various claims and customer concern interventions to address customer needs related to potential and actual claims.
- Develop and maintain processes related to insurance activities and claim management processes.
Requirements
- BA Degree or 2 years of experience working in an office environment.
- Experience working in a senior level administrative office or legal office, communicating to audiences with widely disparate backgrounds, and project management support.
- Familiarity with risk, safety, insurance or legal issues.
- Experience with managing databases and/or dashboards.
- Basic understanding of workers’ compensation claims process.
- Knowledge of administrative processes related to legal/administrative risk management.
- Proven excellent interpersonal, customer service, verbal and written communication & organization skills.
- Ability to work independently and with minimal supervision.
- Ability to multi-task, organize and prioritize workload, projects and duties.
- Requires high level of computer knowledge and experience in word processing.
- Ability to answer calls and calmly respond to inquiries from attorneys, students, patients, faculty, staff and the public.
- Oregon Workers Compensation claims examiner certification or willingness to obtain within 1 year of hire.
Benefits
- Healthcare for full-time employees covered 100% and 88% for dependents.
- $50K of term life insurance provided at no cost to the employee.
- Two separate above market pension plans to choose from.
- Paid time off - 208 hours per year, prorated for part-time.
- Extended illness bank - 64 hours per year, prorated for part-time.
- 9 paid holidays per year.
- Substantial Tri-Met and C-Tran discounts.
- Employee Assistance Program.
- Childcare service discounts.
- Tuition reimbursement.
- Employee discounts to local and major businesses.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
claims managementrisk managementproject managementdatabase managementdashboard managementworkers' compensation claims processadministrative processeslegal document handlingscheduling
Soft Skills
interpersonal skillscustomer serviceverbal communicationwritten communicationorganizational skillsindependencemulti-taskingprioritization
Certifications
Oregon Workers Compensation claims examiner certification