Direct Support Crisis Specialist

Oregon Department of Human Services

Direct Support Crisis Specialist providing 24-hour residential care for Oregonians with intellectual and developmental disabilities. Supporting daily living, behavioral needs, medication, safety, and community integration for Oregon DHS.

Posted 8/4/2026full-timeNewberg • Oregon • 🇺🇸 United StatesJunior💰 $4,519 - $5,712 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in providing direct care and support to individuals with diverse needs, including behavioral and medical challenges. Proficient in documentation, communication, and adherence to safety and health protocols.

Highest-signal resume keywords

Direct Individual Care ExperienceFirst Aid/CPR CertificationOregon Intervention System CertificationMedication Administration CertificationBehavioral Support Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Personal CareMedication AdministrationDocumentation and ReportingBehavioral SupportHealth Care AssistanceDaily Living Activities SupportConflict ResolutionCommunity Access SupportHousekeeping TasksNutrition Support

Soft Skills

Clear CommunicationProfessional Conflict ResolutionCultural SensitivityTeam CollaborationAdaptability

Tools & Technologies

Microsoft OfficeTherapComputersTabletsCell Phones

Certifications & Qualifications

First Aid/CPROregon Intervention SystemMedication Administration

Industry Keywords

Human ServicesResidential Group HomeBehavioral HealthMental Health SupportDaily Activities Assistance

About the role

Key responsibilities & impact

Provide direct care and support in a 24-hour, seven-days-per-week residential group home
Support children and adults with behavioral supports, safety, personal care, nutrition, housekeeping, health care, and daily activities
Honor individuals’ wishes and culture while maintaining health and safety
Assist individuals with community access and participation in educational and recreational activities
Observe and document individuals’ activities, behavior, and progress
Administer medications and treatments under nursing and medical direction
Assist with activities of daily living and hygiene, including personal care, bathing, toileting, and feeding
Document and track all aspects of care, answer phones, and maintain confidentiality
Prepare meals and complete housekeeping tasks
Support safe transitions back to individuals’ home communities

Requirements

What you’ll need

Eighteen months of experience providing direct individual care or training in a related human services field, or an Associate or higher-level degree in a related human services field, or an equivalent combination
Valid driver’s license and acceptable driving record
Experience following written and verbal instructions
Experience communicating clearly in writing and with diverse individuals
Experience resolving conflicts professionally and promptly
Experience using computers, tablets, and cell phones for documentation, reporting, and communication, including Internet, Microsoft Office, and Therap
Experience following behavioral, mental health, and/or medical supports and orders
Experience monitoring or assisting individuals with mental, emotional, behavioral, physical, or medical challenges
Ability to work days, evenings, nights, weekends, holidays, and occasional overtime
Ability to work at nearby worksites when transferred
Ability to lift up to 75 pounds and frequently squat, bend, and stoop
Ability to engage and maintain Oregon Intervention System-approved restraints for one hour or less
Ability to complete a three-week in-person training and obtain First Aid/CPR, Oregon Intervention System, and Medication Administration certifications
Must pass criminal history and background checks and drug testing
Must be authorized to work in the United States; the employer does not offer visa sponsorship
Must meet ODHS SACU Driving Policy requirements
Must complete DHS Form I-9 and E-Verify employment authorization confirmation

Benefits

Comp & perks

Float Pool Staff receive an additional 10% above base pay for the duration of the assignment
Three-week paid in-person training
Cost of Living Adjustments
Annual salary increases until reaching the top of the salary range
Amazing benefits package
Possible eligibility for the Public Service Loan Forgiveness Program
Police and Fire pension plan with full benefits after 25 years of service
AFSCME union resources and benefits
Employee Resource Group communities that promote shared learning
Veterans’ preference for eligible veterans and Oregon National Guard servicemembers