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Oregon Department of Human Services

Appeals Manager – Occupational Health and Safety

Oregon Department of Human Services

Appeals Manager responsible for directing Oregon OSHA's Appeals Section. Manage team activities, relationships with stakeholders, and case processes to assure compliance and efficiency.

Posted 7/30/2026full-timeSalem • Oregon • 🇺🇸 United StatesMid-LevelSenior💰 $6,834 - $10,569 per monthWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing appeals processes and overseeing staff within the Oregon OSHA framework, while fostering relationships with stakeholders and ensuring compliance with federal and state regulations. Strong organizational and mentoring skills are essential for managing multiple programs and maintaining a respectful and inclusive workplace.

Highest-signal resume keywords
Oregon OSHA KnowledgeFederal OSHA RulesDepartment of Justice ExperienceStaff MentoringProgram Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Appeals Process ManagementProgram Performance MonitoringWorkload ManagementProject OrganizationInterpersonal Communication
Soft Skills
Public SpeakingProfessional WritingTeam CollaborationConflict ResolutionDiversity and Inclusion Commitment
Industry Keywords
Administrative Law JudgeWorker’s Compensation BoardSettlement MetricsContested Case ProcessStakeholder Management

About the role

Key responsibilities & impact
  • Direct and oversee the work of professional, technical and support staff in the Appeals Section
  • Monitor the activity of the unit including appeals costs, appeals rates, settlement metrics and other indicators of program performance
  • Manage and foster external relationships with Oregon OSHA’s stakeholders and Federal OSHA staff in the San Francisco Region
  • Oversee the contested case process of the enforcement program including processing the appeal request, providing opportunities for a conference with the employer which may result in a settlement, evaluating consistent statewide interpretation of rules and policies, and coordinating with the Department of Justice to provide guidance on Oregon OSHA’s position on cases in front of the Administrative Law Judge at the Worker’s Compensation Board

Requirements

What you’ll need
  • Five years of lead work, supervision, or progressively related experience; OR Two years of related experience and a bachelor's degree in a related field
  • Demonstrated knowledge of Oregon OSHA or federal OSHA rules
  • Experience working with the Department of Justice or Worker’s Compensation Board
  • Commitment to maintaining positive working relationships, respectful workplace practices, and supporting a diverse and inclusive work environment
  • Strong skills in organizing work efficiently across teams or groups and managing staff who have multiple tasks with interruptions or priority changes as well as managing a heavy workload with competing deadlines
  • Experience organizing or assigning work activities and projects, managing multiple programs or teams, monitoring workflows, or evaluating work products
  • Experience in mentoring or developing staff members, interpersonal communication, professional writing, and public speaking

Benefits

Comp & perks
  • Rewarding work in a productive and creative environment
  • Colleagues who are passionate about public service
  • Work/life balance
  • 11 paid holidays a year
  • Competitive benefits package
  • Advancement and learning opportunities that will help grow your career with the State of Oregon
  • Possible eligibility for the Public Service Loan Forgiveness Program