Operations Support Specialist

Oregon Department of Human Services

Operations Support Specialist providing specialized administrative and technical support at BOLI. Ensuring effective project coordination and clear communication among stakeholders.

Posted 6/11/2026full-timePortland • Oregon • 🇺🇸 United StatesMid-LevelSenior💰 $4,312 - $5,988 per monthWebsite

About the role

Key responsibilities & impact

Coordinate project schedules, track deliverables, and support decision‑making activities.
Maintain and organize project documentation, ensuring compliance with legal, retention, and audit standards.
Serve as a central point of communication among IT staff, leadership, project teams, end users, and vendors.
Plan and coordinate project meetings, trainings, and system‑related events; help evaluate training outcomes and improve processes.
Support data governance by reviewing data quality, assisting with access permissions, and preparing summaries or reports.
Monitor and track operational issues, document risks, and support quality‑assurance efforts.
Provide administrative support for project operations, including invoices, supplies, travel, or other assigned tasks.
Model professional conduct, uphold confidentiality, and promote a diverse and respectful workplace.

Requirements

What you’ll need

Three years of secretarial or administrative support experience includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis.
An associate degree in general office occupations and two years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis.
An equivalent combination of education and experience.
Demonstrate strong organizational and time-management skills, with the ability to manage multiple project tasks and deadlines.
Demonstrate the ability to track and maintain complex information and accurate documentation across systems and formats.
Shows clear, concise, and professional communication skills with technical staff, vendors, leadership, and end users.
Demonstrate the ability to quickly learn new systems, tools, and workflows and apply them effectively.
Experience in research and analytical skills to gather information, verify accuracy, and summarize content for reports and decision‑making.

Benefits

Comp & perks

Vacation, sick leave, 11 paid holidays a year, and personal days off
Competitive benefits package including medical, vision, and dental
Pension and retirement programs
Employee Resources
Advancement opportunities within BOLI and other State agencies
Opportunity to expand your technical and professional skills
Work with others who are passionate about public service
Make a difference in the lives of Oregonians
Possible eligibility for the Public Service Loan Forgiveness Program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data governancedata qualityadministrative data collectionstatistical reportsproject documentationrisk documentationquality assurancereport preparationoffice proceduresproject scheduling

Soft Skills

organizational skillstime-management skillscommunication skillsanalytical skillsinterpersonal skillsdecision-makingprofessional conductconfidentialityprocess improvementtraining evaluation

Certifications

associate degree in general office occupations