Policy & Operations Manager – Business Operations Manager 2

Oregon Department of Human Services

Lead operations and policy for Oregon's Department of Environmental Quality, guiding a team that supports agency functions. Create goals and foster a supportive environment for staff growth.

Posted 5/28/2026full-timePortland • Oregon • 🇺🇸 United StatesMid-LevelSenior💰 $7,537 - $11,657 per monthWebsite

About the role

Key responsibilities & impact

Lead the Operations & Policy section within the Central Services Division.
Guide a team that supports essential agency functions, including data governance, public records management and coordination, facilities operations, fleet services, agency reception, emergency management and continuity of operations, and agency-wide policy management and development.
Set the vision and direction for Operations & Policy by developing goals and objectives, tracking progress, and helping staff prioritize work.
Coach and empower a diverse team of professional and technical staff, creating a supportive environment where people feel valued and are encouraged to grow.
Help resolve complex operational or administrative challenges; support the development of clear and responsive statewide rules, procedures, and guidance; ensure the division’s work is timely, service-oriented, and aligned with DEQ’s commitments to equity, accessibility, and high-quality customer service.

Requirements

What you’ll need

6 years of supervision, management, or progressively related experience or 3 years of related experience and a Bachelor’s degree.

Benefits

Comp & perks

Medical, dental, and vision insurance
11 paid holidays
10 hours of vacation per month, eligible to be used as accrued
8 hours of sick leave per month, eligible to be used as accrued
24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service
Optional life insurance packages
Flexible spending accounts
Membership in the Oregon Public Employees Retirement System (PERS)
Optional deferred compensation retirement program
Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)
Continuous growth and development opportunities
Opportunities to serve your community and make an impact through meaningful work
A healthy work/life balance, including flexible schedules and hybrid work options for many positions

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

leadershipcoachingteam managementproblem-solvingcommunicationgoal settingstaff developmentorganizational skillssupportive environment creationcustomer service orientation

Certifications

Bachelor's degree