Financial Services Locator – Division of Child Support

Oregon Department of Human Services

Financial Services Locator providing essential office support to the child support team in Salem. Handling unidentified collections, demographic updates, and general inquiries with confidentiality.

Posted 4/14/2026full-timeSalem • Oregon • 🇺🇸 United StatesJuniorMid-Level💰 $3,515 - $4,738 per monthWebsite

About the role

Key responsibilities & impact

Provide a wide variety of general office support to a child support team
Review the unidentified collections listed on the Suspended Collections List
Utilize established procedures and information systems to locate current demographic information
Accurately narrate any actions and information used to associate collections with participants
Receive requests to reissue escheated funds and provide results to requestors
Maintain various attendance records for the team
Take, generate, and distribute meeting minutes as assigned
Receive and respond to general inquiries about the status of child support cases
Complete a variety of pre-formatted, standardized legal forms from legal referrals
Assist manager with confidential duties and maintain confidentiality of all assigned tasks

Requirements

What you’ll need

Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents
An associate degree in any field
An equivalent combination of education and experience
Strong research and analytical skills
Attention to detail
Professional-level verbal and written communication skills
Adaptability when facing change in job processes and requirements
The ability to work independently and prioritize according to business needs
The ability to work within a team and support other team members as business needs shift and support is needed
Time management skills
Experience with solution-based problem solving when encountering issues
Experience maintaining confidentiality with sensitive case information

Benefits

Comp & perks

Vacation, sick leave, 11 paid holidays a year
Excellent medical, dental, and vision benefits
Pension and retirement programs
Endless peer and management support
Representation by the Service Employees International Union (SEIU)
Opportunity to expand your professional skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

keyboard skillsword processingdocument generationdata entrylegal form completion

Soft Skills

research skillsanalytical skillsattention to detailverbal communicationwritten communicationadaptabilityindependenceprioritizationteamworktime management

Certifications

associate degree