Financial Services Locator – Division of Child Support
Oregon Department of Human Services
full-time
Posted on:
Location Type: Hybrid
Location: Salem • Oregon • United States
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Salary
💰 $3,515 - $4,738 per month
About the role
- Provide a wide variety of general office support to a child support team
- Review the unidentified collections listed on the Suspended Collections List
- Utilize established procedures and information systems to locate current demographic information
- Accurately narrate any actions and information used to associate collections with participants
- Receive requests to reissue escheated funds and provide results to requestors
- Maintain various attendance records for the team
- Take, generate, and distribute meeting minutes as assigned
- Receive and respond to general inquiries about the status of child support cases
- Complete a variety of pre-formatted, standardized legal forms from legal referrals
- Assist manager with confidential duties and maintain confidentiality of all assigned tasks
Requirements
- Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents
- An associate degree in any field
- An equivalent combination of education and experience
- Strong research and analytical skills
- Attention to detail
- Professional-level verbal and written communication skills
- Adaptability when facing change in job processes and requirements
- The ability to work independently and prioritize according to business needs
- The ability to work within a team and support other team members as business needs shift and support is needed
- Time management skills
- Experience with solution-based problem solving when encountering issues
- Experience maintaining confidentiality with sensitive case information
Benefits
- Vacation, sick leave, 11 paid holidays a year
- Excellent medical, dental, and vision benefits
- Pension and retirement programs
- Endless peer and management support
- Representation by the Service Employees International Union (SEIU)
- Opportunity to expand your professional skills
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
keyboard skillsword processingdocument generationdata entrylegal form completion
Soft Skills
research skillsanalytical skillsattention to detailverbal communicationwritten communicationadaptabilityindependenceprioritizationteamworktime management
Certifications
associate degree