Services Coordinator, Program Analyst 2
Oregon Department of Human Services
full-time
Posted on:
Location Type: Hybrid
Location: Portland • Oregon • United States
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Salary
💰 $5,458 - $8,352 per month
About the role
- Assess eligibility and support needs for children with disabilities using ODDS assessment tools.
- Conduct in‑person visits and interviews to evaluate health, safety, and service satisfaction.
- Coordinate and monitor Medicaid‑funded services, ensuring compliance with ODDS and federal requirements.
- Facilitate team meetings and collaborate with families, providers, schools, medical partners, and community agencies to develop and implement service plans.
- Maintain accurate documentation, service plans, assessments, and billing records in accordance with Medicaid standards.
- Use state systems to authorize services, track expenditures, resolve billing issues, and support families with Medicaid/ONE system enrollment and redeterminations.
- Provide guidance on available services, issue Notices of Planned Action, and represent the program in administrative hearings.
- Research resources, identify service gaps, and recommend cost‑effective solutions to meet each child’s needs.
- Collaborate with ODDS leadership and policy experts to improve processes, develop procedures, and provide technical assistance to providers.
- Represent ODHS/ODDS with community partners to share information, promote referrals, and explain relevant rules and program requirements.
Requirements
- A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, or a degree related to the agency program that demonstrates the capacity for the knowledge and skills; and two years' experience coordinating or administering a program, OR Any combination of experience or education equivalent to five years of experience that typically supports the knowledge and skill requirements listed for the classification.
- Knowledge of the current services provided by ODHS and the Office of Developmental Disabilities Services.
- Experience building respectful, collaborative relationships with families, providers, and community partners and problem solving.
- Experience assessing complex information and making sound, person-centered decisions.
- Experience coordinating services and navigating multiple systems such as Medicaid, education, and health care.
- Experience managing detailed documentation while maintaining accuracy and meeting deadlines.
- Experience adapting to changing needs, priorities, and environments while maintaining high-quality service.
- Experience working with individuals or families from diverse cultural, linguistic, and socioeconomic backgrounds.
Benefits
- ODHS Employee Resource Group communities that promote shared learning.
- Cost of Living Adjustments.
- Annual salary increases (until you reach the top of the listed salary range).
- Amazing benefits package.
- Possible eligibility for the Public Service Loan Forgiveness Program.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ODDS assessment toolsMedicaid complianceservice plan developmentdocumentation managementbilling record maintenanceservice authorizationcost-effective solution recommendationtechnical assistanceprogram administrationperson-centered decision making
Soft Skills
collaborative relationshipsproblem solvingadaptabilitycommunicationinterpersonal skillsorganizational skillscultural competencerelationship buildingteam facilitationservice satisfaction evaluation
Certifications
Bachelor's Degree in Business AdministrationBachelor's Degree in Public AdministrationBachelor's Degree in Behavioral SciencesBachelor's Degree in Social Sciences