Drive the Merchant Growth Roadmap – Own a critical slice of the product area at the heart of Ordergroove's value, defining how merchants get started, see value, and grow.
Ship AI-Powered Experiences – Help bring AI to life across merchant and subscriber experiences, agents that automate workflows, intelligence that surfaces the right action at the right moment, and personalization that drives measurable retention and growth.
Apply an Experience-First Lens – Bring a strong UI/UX sensibility to merchant-facing workflows, working closely with Design and Engineering to deliver best-in-class self-service.
Operate as a Visible Product Owner – Be the Product voice for your area with meaningful exposure to senior leadership.
Contribute to Product Strategy & Direction – Help define and communicate a clear product vision for your area aligned to company goals and customer needs.
Drive Cross-Functional Alignment – Partner closely with Engineering, Design, Data, Operations, and Go-To-Market teams to align on priorities, trade-offs, and execution.
Champion Customer-Led Decision Making – Ground product decisions in deep customer understanding.
Deliver with Accountability – Own execution from discovery through launch and iteration.

Requirements

5+ years of product management experience with proven success in SaaS, ecommerce, or subscription businesses.
Track record of delivering measurable impact at scale on complex product surfaces.
Curiosity about and exposure to AI or ML-powered product experiences — interest in shipping agents, intelligent automation, personalization, or applied LLM features in production.
Strong customer empathy with experience leveraging qualitative and quantitative insights.
Excellent partnership, communication, and influencing skills across technical and non-technical stakeholders and teams.
Proven experience driving product decisions tied to business outcomes such as revenue growth, retention, expansion, or operational efficiency.
Comfort operating in ambiguous, fast-growing environments, bringing clarity, structure, and momentum where none exists.
Background in metrics, experimentation frameworks, and data-informed prioritization.
Experience with Agile product development practices.

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

product managementSaaSecommercesubscription businessesAIMLintelligent automationpersonalizationmetricsAgile

Soft Skills

customer empathycommunicationinfluencingpartnershipcuriosityadaptabilityclaritystructuremomentumdecision making