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Experienced Bilingual Collections Agent, French/English
OrderEaseBilingual Collections Agent managing delinquent accounts through outreach at Bill Gosling Outsourcing. Responsible for customer inquiries, payment arrangements, and maintaining account documentation.
About the role
Key responsibilities & impact- Initiate outbound contact with unresponsive borrowers
- Negotiate payment arrangements
- Handle inbound inquiries related to account status
- Maintain accurate account documentation
- Meet productivity and performance targets
Requirements
What you’ll need- Bilingual (French/English)
- Experience in collections or customer service
- Strong negotiation skills
- Excellent communication skills
Benefits
Comp & perks- Comprehensive Training
- Growth Opportunities
- Team-Oriented Culture
- Diversity & Inclusion
- Fun Workplace
- State-of-the-Art Offices
- Rewarding Work
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
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Soft Skills
negotiation skillscommunication skills