Business Process Analyst – Contract

Order.co

Business Process Analyst transforming procurement workflows at Order.co, leveraging structured methods for process improvement and automation for an intuitive buyer experience.

Posted 5/27/2026contractNew York City • New York • 🇺🇸 United StatesMid-LevelSenior💰 $45 - $60 per hourWebsite

Tech Stack

Tools & technologies

RPASQL

About the role

Key responsibilities & impact

Lead end-to-end process discovery sessions with stakeholders across Operations, Product, and related partner teams.
Document current-state workflows with clear definitions of: Inputs/outputs, handoffs, decision points, exceptions Cycle time, dwell time, throughput, rework drivers.
Establish a shared process "source of truth" (diagrams, SOPs, RACI, and workflow documentation).
Identify root causes of delays, variability, and quality issues using structured problem-solving methods.
Design future-state workflows that reduce manual work, improve predictability, and clarify ownership.
Develop operational policies and guardrails (SLAs, standards, escalation paths, exception handling).
Translate process opportunities into an actionable automation backlog (quick wins vs. larger bets).
Partner with technical and non-technical builders to implement automations using appropriate tools (low-code/no-code, RPA, workflow tools, and/or AI-enabled automation platforms).
Ensure automations are operationally safe: monitoring, fallbacks, human-in-the-loop steps, and clear runbooks.
Define and track performance indicators tied to cycle time, quality, throughput, and workload.
Create lightweight dashboards and reporting to monitor performance and prioritize improvements.
Build capacity and utilization views to support staffing models, forecast planning, and cost-to-serve visibility.
Drive adoption by creating SOPs, training materials, and launch plans.
Facilitate stakeholder alignment, decision-making, and ongoing continuous improvement rituals.
Communicate progress clearly to leadership with risks, tradeoffs, and recommendations.

Requirements

What you’ll need

5+ years of experience in business process analysis, process engineering, operations excellence, or similar roles.
Strong ability to map and improve processes using structured methods (Lean, Six Sigma, BPMN, value stream mapping, etc.).
Demonstrated experience improving workflows that involve: Multiple handoffs Exceptions/edge cases High-volume or repetitive operational work.
Strong analytical skills (Excel/Google Sheets proficiency required; SQL a plus).
Exceptional facilitation and communication skills—able to work effectively with both frontline teams and leaders.
Proven ability to deliver in ambiguous environments and drive work to completion.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Order.co Website LinkedIn All Job Openings 51 - 200 employees Founded 2016 ☁️ SaaS 💳 Fintech 🤝 B2B 💰 $30M Series B - Order on 2022-01 SaaS
Fintech
B2B Order. co is an AI-powered procurement and finance platform that streamlines purchasing, accounts payable, spend management, and working capital for businesses. The SaaS product automates the full procurement lifecycle—from requisition to payment—offers virtual vendor-locked cards, AP automation, automated reconciliation, and AI-driven sourcing and catalog management to reduce costs and manual work. It integrates with accounting systems (QuickBooks, NetSuite, Sage Intacct), Workday, and SSO providers, targeting finance and procurement teams at growing companies and enterprises seeking tighter spend control, compliance, and efficiency. Business Process Analyst – Contract 🔥 1 hour ago 🏢🏡 New York City – Hybrid 💵 $45 - $60 / hour ⏳ Contract/Temporary 🟡 Mid-level 🟠 Senior 🧐 Business Analyst Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Lead end-to-end process discovery sessions with stakeholders across Operations, Product, and related partner teams.
Document current-state workflows with clear definitions of: Inputs/outputs, handoffs, decision points, exceptions Cycle time, dwell time, throughput, rework drivers.
Establish a shared process "source of truth" (diagrams, SOPs, RACI, and workflow documentation).
Identify root causes of delays, variability, and quality issues using structured problem-solving methods.
Design future-state workflows that reduce manual work, improve predictability, and clarify ownership.
Develop operational policies and guardrails (SLAs, standards, escalation paths, exception handling).
Translate process opportunities into an actionable automation backlog (quick wins vs. larger bets).
Partner with technical and non-technical builders to implement automations using appropriate tools (low-code/no-code, RPA, workflow tools, and/or AI-enabled automation platforms).
Ensure automations are operationally safe: monitoring, fallbacks, human-in-the-loop steps, and clear runbooks.
Define and track performance indicators tied to cycle time, quality, throughput, and workload.
Create lightweight dashboards and reporting to monitor performance and prioritize improvements.
Build capacity and utilization views to support staffing models, forecast planning, and cost-to-serve visibility.
Drive adoption by creating SOPs, training materials, and launch plans.
Facilitate stakeholder alignment, decision-making, and ongoing continuous improvement rituals.
Communicate progress clearly to leadership with risks, tradeoffs, and recommendations. 🎯 Requirements
5+ years of experience in business process analysis, process engineering, operations excellence, or similar roles.
Strong ability to map and improve processes using structured methods (Lean, Six Sigma, BPMN, value stream mapping, etc.).
Demonstrated experience improving workflows that involve: Multiple handoffs Exceptions/edge cases High-volume or repetitive operational work.
Strong analytical skills (Excel/Google Sheets proficiency required; SQL a plus).
Exceptional facilitation and communication skills—able to work effectively with both frontline teams and leaders.
Proven ability to deliver in ambiguous environments and drive work to completion. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

business process analysisprocess engineeringoperations excellenceLeanSix SigmaBPMNvalue stream mappingExcelGoogle SheetsSQL

Soft Skills

analytical skillsfacilitation skillscommunication skillsstakeholder alignmentdecision-makingcontinuous improvementability to work in ambiguous environmentsdrive work to completion